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Bilingual in English Customer Representative - Cali
FoundeverVijes, CaliHace más de 30 días
Descripción del trabajoAssist customers via chat in English, addressing concerns and questions about the payment app. Guide users through technical and financial issue resolution . Maintain a professional and friendly approach in all interactions. Manage multiple chat conversations simultaneously while ensuring high service quality. Document and follow established procedures for efficient problem resolution. English Level : B2 (Clear and effective communication) Residence in Cali, Colombia High school graduate (Bachillerato / Educación Media) 18+ years old Basic computer skills (Operating systems, internet navigation) Strong multitasking abilities Excellent customer service and interpersonal skills
Interview in English
- Location : Cali, Colombia
- Full-Time
- Salary : $3,080,000 COP (Gross Monthly)
- Permanent Contract
About the Role :
We are looking for detail-oriented and passionate bilingual representatives to join our customer service team , specializing in payments and transactions . In this role, you will handle chat interactions , assisting users of a popular U.S. financial app similar to Nequi. Customers will reach out to you for inquiries related to transactions, app issues, and general questions .
Responsibilities :
Requirements :
Apply now and be part of a growing team!
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Bilingual Customer • Vijes, Cali