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Bilingual Client Support Specialist (advanced english) - Cali

Bilingual Client Support Specialist (advanced english) - Cali

FoundeverCali, Normandía
Hace más de 30 días
Descripción del trabajo

Interview in English

  • Location : Cali, Colombia
  • Full-Time
  • Salary : $3,080,000 COP (Gross Monthly)
  • Permanent Contract

Responsibilities :

  • Assist customers via chat in English, addressing concerns and questions about the payment app.
  • Guide users through technical and financial issue resolution .
  • Maintain a professional and friendly approach in all interactions.
  • Manage multiple chat conversations simultaneously while ensuring high service quality.
  • Document and follow established procedures for efficient problem resolution.

    • Requirements :

  • English Level : B2 (Clear and effective communication)
  • Residence in Cali, Colombia
  • High school graduate (Bachillerato / Educación Media)
  • 18+ years old
  • Basic computer skills (Operating systems, internet navigation)
  • Strong multitasking abilities
  • Excellent customer service and interpersonal skills

    • Apply now and be part of a growing team!

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    Bilingual Specialist • Cali, Normandía