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Commercial Communications Specialist

Commercial Communications Specialist

ACI WorldwideColombia
Hace más de 30 días
Descripción del trabajo

Job Purpose

The Commercial Communications Specialist is responsible for managing and executing projects including planning and implementing initiatives such as content development to effectively reach the Commercial team. The role involves creating compelling content, building relationships with various cross-functional teams, and supporting the Commercial unit executive leadership team. The Communications Specialist will plan and execute effective communication strategies to convey business updates, track ROI, and increase employee engagement. Additionally, they will support brand visibility, values and develop content for various media, ensuring message consistency and communication effectiveness across the organization.

Essential Functions and Responsibilities

  • Manage and execute projects :  Plans and executes initiatives such as content development, optimization, advertising, events logistics, etc., to reach target audiences through appropriate channels. Direct long-term programs to improve communications effectiveness and ensure message consistency.
  • Content Development : Builds content, program plans and other supporting materials.
  • Relationship Building :  Works with various cross-functional teams to understand and achieve communication effectiveness goals. Serve as the key resource to the commercial executive leadership team to drive corporate communications across the global organization.
  • Develop, Plan, and Execute Communications : Communicates business strategy and commercial updates across ACI. Works collaboratively across all departments to generate communication plans with an employee engagement focus. Provides leadership with knowledge on communication best practices.
  • Performance Metrics & ROI Analysis :  Tracks KPIs for ROI evaluation for each initiative including Customer and Employee experience metrics
  • Communications Strategy.  Design and implement comprehensive commercial communications strategies to create improve communications and increase employee engagement.
  • Brand & Company Visibility and Values :   Contributes to initiatives that support brand and company values internally and externally.
  • Content Development :  Execute on various media including in-person and virtual meetings, workplace portal posts and email.
  • Perform other duties as assigned
  • Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics.

Qualifications (Education, Experience, Knowledge, Skills, and Abilities)

Education / Certifications

  • Bachelor’s Degree or equivalent work experience
  • Experience

  • 2+ years of relevant communications experience
  • Skills and Other Abilities

  • English Fluent or Advanced
  • Excellent verbal and written communication skills
  • Demonstrated ability to collaborate well with others and sustain necessary relationships, internally and externally
  • Highly organized, detail-oriented, driven and self-motivated
  • Ability to work independently and in teams
  • Preferred Qualifications (Education, Experience, Competencies)

    Competencies

  • Experience with virtual meeting platforms, corporate software tools and Microsoft Office applications is desired.
  • Work Environment :

  • Standard work environment.
  • Physical demands :

    Majority of time spent on PC.

    Benefits : In return for your expertise, we offer growth opportunities and a competitive compensation and benefits package in a casual work environment.

    Visit all ACI Opportunities at - reference position #16160

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    Specialist • Colombia