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Bilingual in English Call Center Agent - Bogotá

Bilingual in English Call Center Agent - Bogotá

FoundeverUbate, Bogota
Hace más de 30 días
Descripción del trabajo

Interview in English

  • Location : Bogotá, Colombia
  • Job Type : Full-Time
  • Salary : $3,200,000 COP (Gross Monthly)
  • Work Mode : On-Site
  • Contract Type : Permanent

Key Responsibilities

  • Provide customer support in English via phone, addressing concerns and questions about the payment application.
  • Guide users in resolving technical and financial issues with the app.
  • Maintain a professional and friendly approach in all interactions.
  • Manage the call process efficiently , ensuring service quality.
  • Document and follow procedures to resolve issues effectively.

    • Requirements

  • English Level B2 : Ability to communicate clearly and effectively.
  • Residence in Bogotá .
  • Over 18 years old .
  • High school diploma required.
  • Basic computer skills (operating systems, internet) and multitasking abilities.
  • Excellent customer service and communication skills .
  • For foreign applicants : Valid PPT and passport required.
  • On-site work at our offices in Urban 165 .

    • What We Offer

  • Competitive Salary : $3,200,000 COP per month.
  • Full-Time Schedule : 46 hours per week.
  • Two days off during the week , promoting work-life balance.
  • Permanent contract with full legal benefits, ensuring job stability.
  • Paid Training : Comprehensive onboarding to ensure you feel confident and prepared.
  • Additional Office Benefits : Enjoy perks in a professional and dynamic work environment.

    • Education & Experience

  • Minimum Education : High School Diploma (Bachillerato / Educación Media).
  • Languages : Intermediate English (B2).
  • Experience : Not required.

    • Apply now and take the next step in your career.

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