FB-SB005 | Business and Operations Associate (US Healthcare Company)

Job Position : Business and Operations Associate

Work Arrangement : Fully Remote

Job Type : Full-time, Independent Contractor

Work Schedule : Monday–Friday, 9 : 00 AM to 6 : 00 PM Eastern Time

About Pearl Talent :

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Hear why we exist, what we believe in, and who we’re building for :   Watch here

Why Work with Us?

At Pearl, we’re not just another recruiting firm—we connect you with exceptional opportunities to work alongside visionary US and EU founders. Our focus is on placing you in roles where you can grow, make an impact, and build a long-term career. We believe in creating environments where your potential is recognized, your voice matters, and your success is tied to meaningful work—not short-term perks. Joining Pearl means stepping into opportunities that challenge you, support you, and set you up for lasting success.

About the Company

Our client is a U.S.-based startup dedicated to helping people navigate complex care systems so they can live healthier, better lives. They work closely with providers and caregivers to deliver personalized support, streamline processes, and improve outcomes for the communities they serve.

We’re looking for an Operations Associate to join their growing team. This role is ideal for someone who is detail-oriented, resourceful, and eager to learn. You’ll support hiring and onboarding initiatives for frontline staff while also contributing to broader business operations that keep a fast-moving startup running smoothly.

Role Overview :

As an Operations Associate , you’ll play a key role in building and supporting the team that delivers care. Your initial focus will be on recruiting and onboarding new guides, ensuring they have everything they need to succeed. Day-to-day, you’ll manage candidate communications, send out offers, coordinate onboarding events, and make sure accounts and training are set up properly.

This role is ideal for someone who is highly organized, detail-oriented, and enjoys making processes run smoothly. You’ll work closely with a cofounder, gain visibility into how an early-stage startup operates, and over time, take on broader operational responsibilities as the company grows.

Core Responsibilities :

Candidate and New Hire Communications

• Manage communications with candidates in the hiring pipeline, including answering questions, sending batch updates, and ensuring timely responses throughout the process.

Offer Management & Onboarding

Point of Contact for New Hires

Process Improvement & Systems

Team Monitoring & Support

Operational Flexibility

Requirements

Benefits

Remote Work : Fully remote—work from anywhere

Work Schedule : Monday to Friday, 9 : 00AM - 5 : 00PM EST

Generous PTO : Ample paid time off to rest and recharge

Health Coverage : HMO coverage after 3 months

Direct Mentorship : Grow through guidance from international industry experts

Learning & Development : Ongoing access to resources for professional growth

Global Networking : Work and connect with professionals around the world

Work-Life Balance : Flexible hours that support a healthy work-life balance

Our Recruitment Process :

Ready to Join Us?

If this role aligns with your skills and career goals, we’d love to hear from you. Apply now to take the next step in your journey with Pearl.