Overview
Do you thrive in fast-paced environments and enjoy coordinating international air shipments? We're hiring an Air Exports Analyst to join our growing U.S. operations support team! In this role, you’ll manage outbound shipments via air freight, ensuring compliance, proper documentation, and a smooth experience for clients from booking to takeoff.
Export Operations
You’ll work with a high-performing team to ensure seamless global operations, accurate documentation, and outstanding service to our clients.
- Coordinate with airlines and freight partners to book and manage outbound shipments
- Prepare and validate documentation : AWBs, commercial invoices, certificates, etc.
- Ensure timely pickup, handling, and export clearance
- Track shipments and maintain proactive communication with clients
- Update system records (CargoWise) and meet compliance standards
- Provide excellent internal and external support throughout the export cycle
What We’re Looking For
2–3 years of experience in air exports with international freight forwardersConversational English (B2+)Strong organizational and customer service skillsExperience in CargoWise (preferred)Ability to multitask and problem-solveValues : Responsibility, precision, collaboration, and service orientationKey Performance Indicators (KPIs)
Timely and compliant document generationEmail response times : External within 4 hours; Internal same dayAccurate system updates and client status communicationCarrier coordination and schedule optimizationWhat We Offer – 100% Company-Paid Benefits
Business English lessons tailored to your levelPrivate health insurance (medicina prepagada)Gym membershipLife & funeral coverageHybrid attendance (2 in-office, 3 remote)Full-time indefinite-term contract signed in-personWork Structure
Location : Bogotá, Colombia (Centro Empresarial Connecta, Calle 26)
Contract : Signed 100% in person, with hybrid attendance benefit - Hybrid (2 days in-office, 3 days remote)
Schedule : Monday to Friday, PST
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