Risk And Business Intelligence Director (Inicio Inmediato)...

Accounts Receivable Specialist – North America

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. Our mission is to protect critical business information and artifacts while providing innovative digital and sustainable solutions.

What We Offer

• Ability to work remote
• Be part of an ever-evolving global organization focused on transformation and innovation
• Experience a culture of belonging where your voice is valued and encouraged
• Global connectivity with 26,000+ colleagues across 60 countries
• Independently manage a portfolio of accounts on a monthly basis to minimize delinquency rates and meet target results set by management
• Contact customers via phone and e‑mail regarding open invoices and billing disputes
• Identify issues causing payment delays
• Maintain proper notes in Oracle for all calls and collections efforts
• Maintain working partnerships with District, Area, Division, and Corporate teams
• Escalate collection issues to Supervisor or Director when necessary
• Gain a comprehensive understanding of various collections systems
• Adhere to Iron Mountain policy and procedures – department and company standards
• Perform collections department projects as directed by management
• Challenge yourself to raise the bar for excellence in customer service and collections

Key Responsibilities

Requirements

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Please refer to our Equal Employment Opportunity Statement for more details.

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