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Overview
The Engineering Manager leads the omnichannel domain across multiple technologies, setting technical guidelines and ensuring scalable, reliable, cost-effective, and secure solutions. This role translates strategic objectives into actionable goals, drives technical excellence, and fosters a security-first culture while managing and developing high-performing teams.
Key Responsibilities
- Own the platform end-to-end, ensuring scalability, reliability, continuous improvement, and stakeholder alignment.
- Define IT architecture guidelines, standardize processes, and implement best practices to increase productivity and quality.
- Drive product strategy alignment with business goals, introducing innovative and cost-effective technologies.
- Oversee infrastructure, cybersecurity, and compliance with data protection regulations, embedding security in systems, products, and processes.
- Lead risk assessments, resilience improvements, and training programs to strengthen IT capabilities.
- Manage and mentor technical teams, setting development plans, evaluating performance, and supporting hiring needs.
- Collaborate with local and global leadership to ensure alignment, consistency, and delivery of cross-functional KPIs.
Qualifications
Bachelor’s degree in Systems Engineering or related fields.5–10 years leading technology teams, preferably in eCommerce, SaaS, or CPaaS, with a strong background in cloud-based platforms.Proficiency in English.Experience with an API-first approach and RESTful APIs.Strong expertise in software engineering, architecture paradigms, CI / CD, cloud infrastructure, and data modeling.Skilled in Agile frameworks, project management, and cost / resource optimization.Proven ability to define IT strategies, foster innovation, and align technology with business objectives.Excellent leadership, strategic planning, and communication skills.Location
Colombia
Employment type
Full-time, direct employment contract
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