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Customer Service Representative

Customer Service Representative

GPS TrackitCali, Valle del Cauca, CO
Hace 19 días
Tipo de contrato
  • Quick Apply
Descripción del trabajo

At Zonar, we strive to provide customers with exceptional service through calls, Email and Chat.

Service is what has always Zonar stand out from our competitors and allows us to be the successful company we have become.

This person will bring a love of support and technology ensuring our customers are successful.  Key Responsibilities and Duties :   Respond to internal & external customer requests via phone, email or chat  Document, track and monitor problems to ensure timely resolution of customer issues  Escalate problems as necessary  Validate and process qualified hardware returns  Cross collaborate with internal departments  Provide support to internal employees  Ensure our customers succeed with Zonar products and services  Knowledge, Skills, and Abilities :   Prior customer Support experience Preferred but not required  Good written and verbal communication skills  Time Management  Outstanding customer support skills  Proficient in Microsoft Office, Excel, Word & Outlook  Prior Customer Relationship Management software experience a plus  Good problem-solving skills  Ability to work alone or in a group to solve complex problems  Powered by JazzHR

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Customer Service Representative • Cali, Valle del Cauca, CO

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