Manager, Case / Contract Management Services

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

• Serves a s client facing resource.
• Coordinates new matter approval process across various organization groups.
• Participates and drives client weekly / monthly meetings re : account and matter review.
• Drafts QBR presentation and delivers where appropriate.
• Oversees the day to day management of several key client accounts.
• Manages key client account resources and project staffing.
• Acts as escalation point for outside counsel.
• Interacts with the outside counsel on high level inquiries, issues or initiatives.
• Coordinates and runs client meetings at the account level.
• Drafts and circulates meeting agendas, internal and client / counsel meetings.
• Engages with client on account level project requests and coordinates scoping internally.
• Drives performance management of direct reports & coaching.