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Global T&E Process Owner – SAP Concur Expert

Company Description

We are reimagining the glassmaking process, we are not afraid to push boundaries as we transform an industry that has manufactured glass in nearly the same way for over 100 years. We threw away the play book and went about designing and implementing new technology, innovating processes and bringing new benefits to our customers. This is just the beginning as we expand our offering and implement future technologies across our operations.

We are part of O-I, who with 20,000+ employees and an unparalleled footprint spanning 70 plants in 20 countries, provides us with the opportunity to make an impact on a global scale.

Job Description

You will be responsible for overseeing and managing the company's global travel and expense processes. This role ensures policy and process compliance and will work closely with various departments, including finance, HR, and procurement to implement and maintain best practices in travel and expense management. You will oversee Help Desk and Vendor Query Portal ensuring prompt resolution and stakeholder satisfaction.

Principal Accountabilities

• Oversee the end-to-end process of vendor query resolution through the vendor query portal.
• Collaborate with IT and vendors to enhance the functionality and user experience of the portal.

Help Desk Operations :

Query Resolution and Escalation :

Travel & Expenses Management :

Concur Expertise :

Expense Reporting and Auditing :

Global Compliance :

Reporting and Analysis :

Desktop Procedure (DTP) Approval :

Scope and Impact

You will oversee and optimize the company / 's travel and expense processes, ensuring policy compliance and efficient operations. You will implement travel policies by leveraging travel and expense management software to streamline bookings and expense reporting, enhance financial accuracy, and ensure timely reimbursements. In this role, you will provide training and analyze T&E data to identify trends and opportunities for improvement, as well as supporting on the expense audit. You will maintain positive relationships with key vendors through effective communication and issue resolution as well as ensuring prompt resolution and stakeholder satisfaction. This role significantly impacts financial savings, operational efficiency, compliance, employee and vendor satisfaction.

Qualifications

Additional Information

Please submit your resume in English.

Hybrid Work Model : We provide a flexible work arrangement, requiring employees to be on-site at our office in Centro Comercial Viva, Envigado for 2 days per week, with the remaining 3 days working from home.

Employment type : Full-time

Job function : Finance

Note : This refinement removes unrelated postings and boilerplate while preserving the core responsibilities, qualifications, and core company context from the original description.

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