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Product Director - Professional Services

Product Director - Professional Services

Unit4WorkFromHome, Mosquera, Colombia
Hace 9 días
Descripción del trabajo

Overview

Meet Unit4. With over 40 years of heritage, we’re an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations. Our innovative, self-driving, adaptive and intuitive software helps customers spend more time on meaningful high-value work. We focus on improving how people work by prioritising what truly matters and empowering our people with the right tools to achieve autonomy.

Job Description

We are seeking a strategic, customer-focused Director of Industry Product Management to lead the development of differentiated ERP capabilities for the professional services industry. This senior individual contributor role is ideal for someone who thrives on the dynamics of the professional services space, cross-functional influence, and product innovation.

You will work closely with horizontal product managers (e.g., Financials, HR, Procurement, Projects) to ensure our platform delivers end-to-end support for the evolving needs of mid-market professional services firms. You will research, drive requirements, oversee design and drive launch for industry-specific solutions. You will bring new products to market to drive cross-sell into the existing customer base and champion the development of new capabilities that increase win rate and customer satisfaction with our core offerings. You will drive thought leadership in what the next generation of automation solutions can bring to the professional services space to help our clients compete and win.

We’re looking for a transformational leader who leads with authenticity, embraces constructive conflict, and consistently delivers sustainable value. The ideal candidate thrives in collaboration, always placing the customer experience at the center of decision-making and holding themselves and others to the highest standards. If you are ready to make a meaningful impact and help shape our future, we’d love to hear from you.

Responsibilities

Industry Strategy & Roadmap Alignment

  • Define and maintain a comprehensive industry roadmap for professional services, aligned with customer needs, market trends, and regulatory requirements.
  • Translate industry-specific workflows and pain points into actionable product requirements across ERP modules. Gather, document, and validate detailed requirements based on customer interviews, market research, and regulatory analysis.
  • Champion the use of AI and automation technologies to deliver industry-specific differentiators that help clients innovate, drive efficiencies, and grow.
  • Identify opportunities to embed predictive analytics, intelligent workflows, and decision augmentation into professional services use cases to allow users to focus on what matters.

Cross-Functional Collaboration

  • Act as the industry voice in product planning conversations with horizontal product teams.
  • Collaborate with Product Marketing, Sales, and Customer Success to support evangelism of the product strategy, assist with go-to-market strategies, enablement, and drive customer engagement.
  • Customer & Market Insight

  • Engage directly with customers, partners, and industry experts to gather insights and validate product direction.
  • Monitor competitive offerings, market shifts, and compliance trends to inform product differentiation.
  • Product Execution Support

  • Contribute to discovery, validation, and launch activities in collaboration with UX, engineering, and operations teams.
  • Ensure industry-specific requirements are prioritized and delivered in alignment with platform capabilities.
  • Qualifications

  • Experience in product management for enterprise SaaS platforms.
  • Deep understanding of professional services business models, including project-based delivery, utilization, billing, scheduling and compliance.
  • Strong ability to influence without authority and work cross-functionally in a matrixed environment.
  • Proven ability to translate complex industry needs into scalable product solutions.
  • Excellent communication, analytical, and stakeholder engagement skills.
  • Desirable Experience

  • Experience with ERP or PSA platforms.
  • Familiarity with mid-market services firms and their operational challenges.
  • Familiarity with AI-driven or data-rich product environments.
  • Location

    This role can be based remotely in Spain or Portugal.

    What we offer

  • a culture built on trust and accountability - giving you the freedom and autonomy to be successful and make an impact
  • balance - with our Flexible Leave Paid Time Off policy, remote working opportunities, Global Wellbeing Days, and other great benefits
  • growth opportunities - we provide the tools and guidance required so that you can focus on what matters and achieve your best work
  • talented colleagues, role models and mentors - work, learn and be inspired by some of the best talent in the software industry
  • a commitment to sustainability - with initiatives such as our Environmental, Social, and Governance strategy and Act4Good programme
  • a safe and inclusive working environment – supported by our Employee Resource Groups, which are open to all
  • Unit4 is committed to ensuring equal opportunity for everyone. We hire based on skills, qualifications, and business needs. We welcome diverse applicants and encourage pregnant and / or parents-to-be to apply. For more on our commitment to diversity, visit our blogs :

  • Our focus to DEI remains central to who we are
  • Inclusive hiring at Unit4 : Building equal opportunities for all
  • Background check :

    This role may require security clearance for customer projects and access to sensitive data. After an offer is accepted, background checks may be required. We handle all information in accordance with local privacy laws. Questions? Feel free to reach out!

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