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▷ Aplica ya! Customer Success Manager...

▷ Aplica ya! Customer Success Manager...

DXC TechnologyMedellín, CO
Hace más de 30 días
Descripción del trabajo

Overview

Join to apply for the Customer Success Manager role at DXC Technology.

Responsibilities

  • Manage the day-to-day delivery of assigned client accounts
  • Collaborate with Account Delivery Associates to ensure smooth account operations
  • Develop and maintain client relationships to understand their needs
  • Assist in budget management and cost control for the accounts
  • Work with senior leadership to define and track key performance metrics
  • Stay informed about industry trends and their impact on account strategies
  • Address and resolve account-related issues and escalate when necessary
  • Provide regular updates on account performance

Basic Qualifications

  • Bachelor's degree in a relevant field or equivalent combination of education and experience
  • Typically, 7+ years of relevant work experience in industry, with a minimum of 3 years in a similar role
  • Proven experience in account delivery and leadership roles
  • Proficiencies in strategic planning, client relationship management, and team leadership
  • Continuous learner that stays abreast with industry knowledge and technology

    • Other Qualifications

  • An advanced degree in a relevant field is a plus
  • Relevant certifications such as PMP (Project Management Professional) is a plus

    • Job Details

  • Seniority level : Mid-Senior level
  • Employment type : Full-time
  • Job function : Other
  • Industries : IT Services and IT Consulting

    • Additional Information

  • At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
  • Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

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    Aplica Ya • Medellín, CO