Program Associate, Colombia Fellows, Acumen Academy

About the Role

The Program Associate is responsible for executing key operational aspects of the Fellows Program at Acumen Academy, Colombia. Working closely with the Program Manager, they ensure a seamless learning experience for participants, fostering a collaborative and engaging cohort culture. They also play a vital role in monitoring and evaluating program effectiveness through established and standardized systems.

Specific responsibilities include :

Support Program Delivery & Operations for the Colombia Fellows Program

• Support the co-creation of an operational plan for each cohort, ensuring clear timelines and deadlines. Execute the plan.
• Assist in preparing training materials and supporting the person in charge of Program logistics.
• Attend and provide operational support during three week-long in-person encounters per year, including weekends. Support the delivery and facilitation of content / curriculum. Join and participate actively in session debriefs during in person encounters and virtual workshops.
• Make minor adjustments to session design to align with program objectives.
• Manage the participants' experience, including scheduling one-on-one check-ins, maintaining ongoing communication, and fostering reflection on leadership development.
• Oversee virtual program components, including updating content on the Learning Management System (LMS) and reviewing pre-work completion.
• Actively participate in facilitator training
• Serve as the liaison with internal and external facilitators to coordinate content delivery. Onboard, support, and create materias to equip external facilitators
• Manage communications with program participants across multiple channels, including email, WhatsApp, and WhatsApp groups, ensuring timely and effective engagement, while complying with the responsibilities Fellows commit with in the ‘offer letter’
• Coordinate with third-party organizations involved in key pieces of the Fellowship experience, such as the systems content block, the WhatsApp bot, and the illustration ensuring seamless integration.
• Collaborate with the global team on curriculum, data management, and process improvement.
• Support the team with creation of marketing assets, with applicant evaluation and smooth transition into the Fellowship.

Cohort Building

Monitor and Evaluate the Effectiveness of Programs

Skills and Qualifications

Location

Candidates must have the right to work in Colombia and will be based in Bogota. Employment will be via a local employment contract with statutory Colombian benefits.