▷ (Urgente) Sr. AWS Consultant...

Overview

Join to apply for the Sr. AWS Consultant role at NeuraFlash.

Be among the first applicants to apply and join a team focused on AI-powered transformation and delivering innovative solutions using Agentforce, AWS, and Salesforce technologies.

Responsibilities

• Support customers in the adoption of Amazon Connect solutions, ensuring successful implementation and positive outcomes for NeuraFlash clients.
• Conduct technology assessments and audits to identify the need (from ROI and outcomes perspective) to move to CCaaS AWS Connect Platform, improving agent experience and productivity.
• Educate customers on the value proposition of AWS and participate in deep architectural discussions to ensure solutions are designed for successful cloud deployment.
• Facilitate business process reviews with customers to understand requirements and challenges; assist in documenting these needs to guide solution design.
• Translate high-level business goals into actionable, clear, and well-structured user stories for development or implementation teams.
• Act as a liaison between technical teams and business stakeholders, communicating technical concepts clearly and managing expectations and priorities.
• Work with Solution Architects to review and approve Solution Designs to ensure best practices and standards are followed.
• Collect business requirements and collaborate with Solution Engineers, Solution Architects, and Practice Lead to generate estimates and timelines for Statements of Work.
• Deliver customer end-user training and documentation.

Qualifications

What it's like to be a part of NeuraFlash

Location : NeuraFlash offers flexibility to work where it makes sense for you. Office-based roles may be located in our hub locations in the United States; remote options are available for US-based employees and for eligible international locations as described by policy.

Seniority level

Employment type

Job function

Industries

#J-18808-Ljbffr