Surveillance Controller

Position : Surveillance Controller

Location : Bogota, Colombia

Employment type : Full-time

Remuneration : Base salary

DUTIES AND RESPONSIBILITIES :

• Monitor live operations in real time to identify irregular or high-risk activity.
• Ensure compliance with security protocols, operational standards, and fairness in processes.
• Detect and escalate unusual patterns, behaviors, or technical concerns according to internal procedures.
• Collect and consolidate monitoring data for analysis and reporting.
• Collaborate with risk, compliance, and operations teams to evaluate potential threats and maintain integrity of operations.
• Prepare clear reports on trends, irregularities, or emerging risks.
• Maintain strict confidentiality and uphold professional integrity.
• Communicate findings effectively with internal teams and external stakeholders as needed.
• Support daily operational tasks and assist with initiatives led by supervisors or managers.
• Accurately document observations, incidents, and process deviations.

REQUIREMENTS :

BENEFITS :