Position : Surveillance Controller
Location : Bogota, Colombia
Employment type : Full-time
Remuneration : Base salary
DUTIES AND RESPONSIBILITIES :
- Monitor live operations in real time to identify irregular or high-risk activity.
- Ensure compliance with security protocols, operational standards, and fairness in processes.
- Detect and escalate unusual patterns, behaviors, or technical concerns according to internal procedures.
- Collect and consolidate monitoring data for analysis and reporting.
- Collaborate with risk, compliance, and operations teams to evaluate potential threats and maintain integrity of operations.
- Prepare clear reports on trends, irregularities, or emerging risks.
- Maintain strict confidentiality and uphold professional integrity.
- Communicate findings effectively with internal teams and external stakeholders as needed.
- Support daily operational tasks and assist with initiatives led by supervisors or managers.
- Accurately document observations, incidents, and process deviations.
REQUIREMENTS :
Native or fluent in English (C1 level), with strong proficiency in both written and spoken communication.Recent graduate or final-year student in a technical, analytical, or business-related field.Strong analytical skills with the ability to identify patterns and assess risks.Flexibility to work in rotating shifts, including nights and weekends, within a 24 / 7 environment.High attention to detail and ability to work under pressure.Strong organizational and time-management skills.Commitment to ethical standards and confidentiality.Proficiency with Microsoft Office tools (Excel, Word, Outlook).Familiarity with monitoring tools, surveillance systems, or risk-assessment technologies.BENEFITS :
Comprehensive training and professional development opportunities.Competitive compensation with shift allowance where applicable.Exposure to a fast-paced, technology-driven environment.Opportunities for career growth and cross-department collaboration.Supportive team culture with mentorship from experienced professionals.Health and wellness initiatives.Company events and team-building activities.