Personal Injury Virtual Assistant Reductions Specialist

The Reductions Specialist serves as the final point of contact for each case requiring a positive attitude and polished professional communication. Key responsibilities encompass initiating courtesy calls to clients upon case assignment providing detailed explanations of the reduction process and meticulously logging phone calls case statuses and documents into the online document management software.

The Specialist ensures the efficient linkage of releases onto Litify confirming PIP benefits and validating damages with a complete provider list. Other tasks include confirming balances due on medical accounts negotiating bills with providers sending out reductions promptly and maintaining regular client contact addressing queries every two weeks. The Reductions Specialist conducts case reviews and personal audits for productivity while also developing and monitoring weekly projection reports.

Qualifications :

Virtual Assistant Job Qualifications and Required Skills :

• Must speak English and Spanish fluently
• Must have a Computer (Desktop or Laptop) Core I5 or above 12 GB of Ram at least Windows 10 installed.
• USB noise cancelling headsets.
• Webcam for daily meetings and huddles.
• Internet speed must be 35Mbps Download and 15Mbps Upload.
• Commitment to work overtime on occasion..
• Have solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Must be a self-starter and multi-tasker.
• Ability to work independently.

Additional Information :

Compensation : USD $1000 per month (compensated based on experience and skill set)

Remote Work : Yes

Employment Type : Full-time

Key Skills

Senior Care,Time Management,Google Docs,Hoyer Lift,QuickBooks,Infection Control Training,Caregiving,Office Experience,Personal Assistant Experience,Home Care,Alzheimers Care,Administrative Experience

Experience : years

Vacancy : 1