Admin Assistant (Calls & Scheduling) (GS0129FT)

Position :  Admin Assistant (Calls and Scheduling)

Location :  Remote

Schedule :  Monday to Friday, 8 : 00 AM – 5 : 00 PM (Pacific Time)

Contract Type :  Independent Contractor Agreement

Salary :  4'000.000 (NEAR-NATIVE ENGLISH REQUIRED)

Availability :  Full-time

About Us

We are seeking a reliable and detail-oriented ADMIN ASSISTANT (CALLS AND SCHEDULING)  to support daily operations and lead follow-up for a growing service-based business. This role is ideal for someone with strong phone skills, administrative experience, and the ability to manage inbound and outbound communication efficiently.

You will be responsible for contacting leads, responding to inquiries, handling calls, and scheduling appointments once trained.

Key Responsibilities

• Make outbound calls to all incoming Facebook leads.
• Follow up with leads via email and text messages.
• Respond to email inquiries using pre-approved email templates.
• Answer inbound phone calls, provide basic information, and either warm-transfer calls or take detailed messages.
• Schedule appointments based on service location and assigned regions after completing training.
• Update and manage lead information and appointment status in  HubSpot CRM .
• Use  RingCentral  for phone communication and  Jobber  for scheduling.
• Maintain accurate records and tracking using  Gmail, Google Drive, and spreadsheets .
• Support general administrative tasks as needed.

Requirements

Benefits