Senior Product Manager, Shopping Experience

Senior Product Manager, Shopping Experience

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About Instacart

We’re transforming the grocery industry, inviting the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We deliver an essential service that customers rely on for groceries and household goods while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward.

Overview

We are seeking a Senior Product Manager to build consumer‑facing shopping experiences that delight Instacart's customers and help grow our retailers' businesses. This PM will build and optimize lower funnel surfaces like cart, checkout, and post‑order management, providing a best‑in‑class shopping and purchase experience in both the Instacart Marketplace app and our Storefront Pro whitelabel offering. This role requires strong data and experimentation‑driven decision making, cross‑functional leadership, and the ability to drive complex projects across multiple teams that serve multiple customers (consumers, retailers).

About the Team

Instacart’s Shopping Experience team is responsible for core consumer‑facing shopping experiences. We power the end‑to‑end shopping journey from a retailer’s online storefront to search and discovery to purchase and all the way through post‑order experience. We also own key horizontal consumer‑facing features like Family Accounts, recipes, consumer health features, shopping lists, and more. We wake up thinking about delivering an exceptional consumer shopping experience for all consumers that rely on Instacart every month to put food on the table.

About the Job

• Act as product owner for multiple mission‑critical consumer‑facing shopping surfaces (e.g. cart, checkout, post‑order)
• Define and lead experimentation for data‑driven hypotheses focused on improving the consumer purchase and order experience on Instacart
• Rally a large cross‑functional team (R&D + GTM) around solving complex consumer and retailer problems. Provide clarity on goals, roadmap, and key decisions.
• Use data and market‑driven insights to identify experiences and features that sit at the intersection of making shopping on Instacart better for consumers while also driving growth for retailers.
• Maintain a long‑term vision and short‑term roadmap across a portfolio of projects spanning multiple product surfaces and strategic priorities
• Balance tradeoffs and own prioritization decisions in the face of complex tradeoffs across retailer needs, consumer needs, technical constraints, and short vs. long‑term value

About You

Minimum Qualifications

Preferred Qualifications

Compensation & Benefits

Instacart provides highly market‑competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.

Additionally, this role is eligible for a new‑hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

Seniority level : Mid‑Senior level. Employment type : Full‑time. Job function : Product Management and Marketing. Industry : Software Development.

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