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Specialist Credit - Portuguese or French

Exciting times at adidas! As we continue to grow, we’re building a pool of talented professionals for future opportunities in Credit and Collections. By applying, you’ll join our talent pipeline, and we’ll reach out when a role that matches your profile becomes available.

We look forward to connect with you!

Purpose & Overall Relevance for the Organisation :

adidas GBS delivers high quality services for Finance and Accounting. In Bogotá we are opening a new GBS center with the aim of serving the region countries in several processes.

Credit and Collections are responsible for performing daily activities such as Dunning and Collection, Dispute management and Credit Management. The team delivers all activities in a timely manner and with the required quality. The team supports projects, including process standardisation, tools implementation and other ad hoc projects.

Key Responsibilities and General Accountabilities :

• Establish a close and trustful relationship with the Customer, proactively anticipating issues
• Ensure timely collection of receivables by working closely with the customer and other finance teams and resolving the causes of non-payment
• Drive timely collection by following up on overdue invoices with customers, collection agencies and end consumers
• Manage customer relationship, which includes problem resolution and root cause analysis, identifying and proposing solutions to area manager
• Assess & review the credit risk on the customer on a regular basis, calculate and suggest the required credit limits
• Decide on the release of the blocked orders and ensure timely release
• Provide insight in the development of the accounts receivable position of the customer to sales and finance teams
• Act as the first point of contact for the process related issues and escalations
• Manage the relationship with customer service and other stakeholders in the business
• Identify the improvement opportunities and support their implementation
• Lead the process and improvement focused projects for Credit and Collections
• Support ongoing projects for the implementation of technology solutions
• Ensure the lowest possible write off for uncollectable balances
• Provide insight into the calculation of the required provision for uncollectable balances
• Support requests from partner Finance departments
• Establish and maintain strong financial controls over the work performed
• Acting as the backup for the Team Leader, supporting on day-to-day team organization and task allocation
• Support Team Leader in reporting area KPIs and following up on improvements implementation

Knowledge, Skills and Abilities :

Requisite Education and Experience / Minimum Qualifications :

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE : THIS IS HOW WE WIN WHILE PLAYING FAIR.

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.

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