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Solo Quedan 15h : Senior Executive_Parts Planning & Sales Administration...

Honda India Power Products LtdHonda, Tolima, CO

Hace 11 horas

Descripción del trabajo

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Provide excellent after sales support to achieve high customer satisfaction towards Honda brand (Delivery).

Delivery

Handle & resolve internal and external issue promptly with appropriate countermeasure together with respective Unit / Section / Department / Division PIC.
Assist Dealer by actively communicate with Dealer Principal to resolve operational issue by proposing appropriate action plan to Dealer & Management according to unit functions responsibility.
Prepare regular reports on departmental performance, including sales, monthly parts sales forecast and projects progress.
To undertake any others project, tasks & duties assigned by superior from time to time.

Operation

Assist immediate superior to manage & monitor respective Unit / Section subordinates on task delegation & provide necessary guidelines / instructions to subordinates / monitor subordinates progress efficiently

Implement and monitor standard operating procedures (SOPs) to maintain high-quality and high-efficient service.

Lead, mentor and develop a team of employees, fostering a positive and productive work environment.

Conduct performance evaluations and provide feedback to team members. Help to them to improve / grow and success as a team.

Utilize data analysis to make informed decisions and improve department operations.

Tactical

Develop and execute sales and marketing strategies to increase parts sales and achieve company goals.

Collaborate with the marketing team to create promotional materials and campaigns, at the same time, promoting genuine spare parts.

Analyze market trends, understand the industry of motorcycle spare parts, competitor activities and able to identify opportunities and threats.

Increase, retain & ensure satisfaction of internal and external customer towards Honda services & brand by conducting and implementing excellent customer service support.

Strategic

Develop and implement strategies to enhance market share, profitability company’s market position and achieve business goals.

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Solo Quedan 15H • Honda, Tolima, CO