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▷ Aplica ya : Senior Business Analyst...

▷ Aplica ya : Senior Business Analyst...

EXLBogotá, Bogotá, Distrito Capital, CO
Hace 14 días
Descripción del trabajo

EXL Bogota, D.C., Capital District, Colombia

Senior Business Analyst

Job Description :

EXL is seeking a Business Analyst to join our team. This individual will act as a liaison between clients and internal teams, working closely with business stakeholders to understand requirements, analyze needs, and provide effective solutions. The role requires strong analytical skills, the ability to generate ad hoc reports, and support for operations workflows related to client and product management activities.

Responsibilities

  • Understand the business needs of the client and translate them into product requirements
  • Explain client requirements to delivery team and track progress of deliverables
  • Understand the risk adjustment product, database and underlying reports
  • Analyze data, generate trends and create ad hoc reports based on client requirements
  • QA all deliverables before sending to the client
  • Present results to the client effectively and address any questions and resolve issues
  • Set up regular meetings with the client to understand any issues, updates or new requests. Create meeting agenda, take meeting notes and schedule follow ups
  • Provide training to the client users
  • Maintain involvement in the reporting, tracking and processing of change and enhancement requests
  • Assist with coordination and prioritization of technology and service delivery dimensions of the analytics and operations team
  • Assist with quality assurance of product and service offerings
  • Manage administrative tasks such as user requests, compliance review and ad hoc user queries
  • Follow up with clients on any outstanding requests
  • Create relevant documentation and streamline current processes
  • Participate in new initiatives and projects for pursuing growth deals
  • Manage multiple projects, coordinate with cross-functional teams and maintain project trackers
  • Conduct all job functions and responsibilities in accordance with all company Compliance, Information Security and Regulatory policies, procedures and programs

Qualifications

  • Bachelor’s Degree or equivalent preferred
  • 4-6 years of experience in data analytics
  • Prefer client facing experience with ability to successfully achieve client deliverables
  • Strong research, analytical, personal organization, and time / project management skills
  • Ability to elicit requirements and create functional specifications to ensure compliance with stated business needs. Strong ability to communicate operation processes clearly in written and oral presentations
  • Desire to work within a fast-paced environment and ability to work in a team environment and be flexible in taking on various projects
  • Broad knowledge of processes and methodologies for systems development lifecycle, application management, and service delivery
  • 2+ years of direct experience
  • Ability to lead, track, and manage projects and work directly as a client-facing team member
  • Excellent Verbal and Written Communication skills
  • Business aptitude - Ability to clearly understand and comprehend business needs
  • Experience in Data analysis, identifying trends and report generation
  • Strong knowledge of Excel, PowerPoint and project management tools
  • Highly motivated and willing to learn and take direction
  • Experience of working and collaborating with multiple teams
  • Project Management skills – Maintain project trackers, coordinate multiple projects, working with multiple teams and streamline processes
  • Analytic skills required - VBA, SQL, and background is a plus
  • What we offer

  • EXL offers an exciting, fast paced and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world class analytics consultants.
  • You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills - key aspects for personal and professional growth
  • Analytics requires different skill sets at different levels within the organization. At EXL, we invest heavily in training you in all aspects of analytics as well as in leading analytical tools and techniques
  • We provide guidance / coaching to every employee through our mentoring program wherein every junior level employee is assigned a senior level professional as advisors
  • Sky is the limit for our team members. The unique experiences gathered at EXL sets the stage for further growth and development in our company and beyond
  • Seniority level

  • Mid-Senior level
  • Employment type

  • Full-time
  • Job function

  • Research, Analyst, and Information Technology
  • Industries : Business Consulting and Services
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    Aplica Ya • Bogotá, Bogotá, Distrito Capital, CO