Lead Services Consultant...

Lead Services Consultant

Resumes must be submitted in English.

As a Lead Services Consultant, you will guide our most sophisticated prospects and customers through determining the right implementation and service strategy to support both their initial and long‑term success with HubSpot.

In this role, you will be positioned as a leader on the team, responsible for driving improvement and innovation in the team’s tactical, strategic, and operational approach across all areas of focus.

What you’ll get to do :

• Recommend the right implementation approach and ongoing services for HubSpot’s most complex, strategically‑important, and highest‑paying customers to lead them to long‑term success.
• Diagnose customer needs based on business objectives and technical requirements.
• Create customized implementation plans and recommend services and / or solutions partners based on customers’ unique needs.
• Work directly with the customer or partner to define resource needs.
• Establish clear milestones, project plans, and timelines for execution.
• Present plans to the customer’s executive team.
• Influence purchase decisions by driving urgency and certainty in recommended solutions.
• Provide advice and recommendations for HubSpot best practices, business process, deployment planning, and change management to prospects.
• Contribute to growth of the enterprise practice by enhancing alignment between Sales and Services teams, customizing implementation solutions, and innovating on solutions for the upmarket segment.
• Build deep relationships with top accredited solutions partners to enhance recommendation quality and partner development.
• Lead key team initiatives, responsible for project management, execution, enablement, and results.
• Proactively contribute to team operational process, consulting tactics and methodology.

We are looking for people who :

If you need accommodations or assistance due to a disability, please reach out using this form.

Massachusetts Applicants : It is unlawful to require a lie detector test as a condition of employment or continued employment. Violations subject to criminal penalties and civil liability.

Germany Applicants : (m / f / d) – link to HubSpot’s Career Diversity page here.

India Applicants : link to HubSpot India’s equal opportunity policy here.

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