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[Solo Quedan 15h] CoE LAC AI, Data & Analytics Consultant...

[Solo Quedan 15h] CoE LAC AI, Data & Analytics Consultant...

SAP SEBogotá, Bogotá, Distrito Capital, CO
Hace 23 horas
Descripción del trabajo

Overview

We help the world run better. At SAP, we keep it simple : you bring your best to us, and we'll bring out the best in you. The work is challenging – but it matters. You / 'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What / 's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

EXPECTATIONS AND TASKS

CoE LAC AI, Data & Analytics Consultants are engineers who can perform highly specialized remote and onsite services for LAC customers. The goal is to enable customers to implement and operate their SAP solutions at their maximum potential with optimal TCO and to manage their technical risks during solution implementation and operation.

Provide first class remote and on-site support to our Premium customers like :

  • Solving technical problems
  • Technical optimization of solution operation
  • Improvement of system availability and stability
  • Onsite support in critical customer situations
  • Customer project evaluation and risk mitigation of implementation projects
  • Availability to travel around 20% of the time
  • Increasing overall customer satisfaction
  • Act on escalated customers to bring their businesses to normal operations
  • Willingness to expand technical skills to Big Data, Data Intelligence & Analytics Architecture
  • Reduce customer / 's TCO by SAP Premium Services Delivery

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

  • Advanced English
  • Willingness to learn to speak Portuguese
  • Bachelor in Computer Science or comparable fields is required
  • Knowledge and experience working with SAP BW and Datasphere
  • Experience with at least 3 full cycles of SAP BW and working in some Datasphere projects
  • Knowledge of SAP Business Data Cloud is a plus
  • Knowledge of Seamless Planning is a plus
  • Willingness to expand functional knowledge regarding SAP Business AI and Databricks
  • Knowledge of reporting solutions on top of data warehousing like SAP Analytics Cloud, Business Objects or Analysis for Office would be a plus
  • Troubleshooting experience of technical issues to diagnose issues and differentiate between product and non-product issues
  • Ability to work under pressure, in critical situations, and meet tight deadlines
  • Very high customer orientation
  • NICE TO HAVE

  • Advanced Portuguese (but not mandatory for hiring)
  • MBA in Advanced Analytics Topic or similar
  • Experience with Artificial Intelligence
  • Bring out your best

    SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. SAP is a cloud company with a global presence and a strong team ethic focused on personal development. At SAP, you can bring out your best.

    We win with inclusion

    SAP / 's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone feels included and can run at their best. SAP is committed to Equal Employment Opportunity and provides accessibility accommodations to applicants with disabilities. If you need accommodation to navigate our website or complete your application, please email Recruiting Operations Team : Careers@sap.com.

    For SAP employees : Only permanent roles are eligible for the SAP Employee Referral Program. Qualified applicants will be considered without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable legal requirements. Successful candidates may be required to undergo a background verification with an external vendor.

    Please note that violations of guidelines may result in disqualification from the hiring process.

    Requisition ID : 436195 | Work Area : Consulting and Professional Services | Expected Travel : 0 - 10% | Career Status : Professional | Employment Type : Regular Full Time | Additional Locations : #LI-Hybrid

    Location : Bogota, CO, 110111

    Job Segment : SAP, ERP, Compliance, Cloud, Data Warehouse, Technology, Legal

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    Solo Quedan 15H • Bogotá, Bogotá, Distrito Capital, CO

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