Sales Consultant (Reservation Closer) [Aplica ya]...

Overview

Cloud9 Bogota, D.C., Capital District, Colombia

Join to apply for the Sales Consultant (Reservation Closer) role at Cloud9. Hybrid (3 days office / 2 remote) | Employment Type : Full-time

Location : Bogotá, Capital District, Colombia — Hybrid (3 days office / 2 remote); Department : Revenue (Sales & Reservations); Compensation : COP $8,000,000 / month base + 10% quarterly bonus; path to revenue share for top performers

Overview / Apply

Our mission : Reinvent hospitality with automation and AI. Build the AI-powered operating system for short-term rentals—where response time, personalization, and conversion compounding do the talking.

Hiring philosophy : We don’t hire to fill seats. We hire to pull levers that move KPIs. Intentions don’t pay the bills—outcomes do. Performance is public. Meritocracy or bust.

Role Summary

High-leverage closer role. You will stop the daily revenue bleed, cut first-response time from 23 minutes to 2 minutes, and convert qualified demand at scale. You partner tightly with the Revenue Lead and CEO. Coordinators who only “manage” will not survive here. We want doers who wield AI, diagnose pipeline friction in real time, and own the number. (Tactical Acquisition & Tactical Assignments—TATA—all day.)

Responsibilities

• Crush response time : Drive median first-response from 23 : 00 → ≤2 : 00 by Week 3.
• Lift conversion : Hold ≥70% conversion on qualified inbound inquiries by Day 60.
• Recover leakage : Win back 20+ percentage points of qualified revenue currently lost to slow replies by Quarter 1.
• Personalize at scale : Deploy AI-assisted offers / scripts to boost quote-to-book rate +15% within 30 days.
• Outbound pounces : Run proactive follow-ups on high-intent leads to cut abandonment by 40% in 60 days.
• A / B offers : Test price / packaging / urgency angles to raise ADR-adjusted conversion without discount addiction.
• Escalate with judgment : Step in as human closer when bots stall—salvage ≥30% of AI-stuck threads.
• Pipeline hygiene : Keep CRM fields 100% accurate; no ghost leads, no stale statuses. Zero tolerance for slippage.
• Scoreboard clarity : Publish your daily SLA, qualified conversion, recovered revenue, and pipeline—impossible to hide.
• Prompt engineering : Improve assistant prompts weekly; reduce bot handoff rate −25% by Day 45.

Results (Success Looks Like…)

Requirements

Compensation, Benefits & Relocation

Core Values (Mandatory)

effort. Performance is public and measurable.

Seniority & Employment

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Bogota, D.C., Capital District, Colombia

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