Esta oferta de trabajo no está disponible en tu país.

(Aplicar en 3 Minutos) Client Experience Project Manager...

Scale Up Recruiting PartnersCali, Valle del Cauca, CO

Hace 16 horas

Descripción del trabajo

Overview

Client Experience Project Manager to lead high-visibility initiatives that directly impact customer satisfaction, retention, and marketing performance. This role requires a professional who combines project management expertise with a strong background in PPC / digital marketing and the ability to build lasting client relationships.

Responsibilities

Lead client-facing projects with a focus on delivering measurable marketing outcomes (PPC, paid media, performance campaigns).
Act as the primary liaison between clients and internal teams, ensuring alignment on expectations and deliverables.
Translate client needs into structured project plans, timelines, and KPIs.
Oversee execution of digital marketing initiatives (Google Ads, Meta Ads, PPC campaigns).
Collaborate cross-functionally with Marketing, Customer Success, Sales, and Operations teams.
Monitor campaign and project performance, ensuring optimizations are implemented quickly.
Anticipate client challenges and proactively provide solutions to improve their experience.
Deliver clear, data-driven project updates and reports to clients and stakeholders.
Foster long-term client trust by ensuring projects are aligned with business goals and customer success.

Required Skills & Experience

5+ years in project management, account management, or client success roles.

Proven experience in PPC and paid media campaigns (Google Ads, Meta Ads, or other platforms).

Strong understanding of digital marketing metrics and how they tie to business goals.

Familiarity with project management tools (ClickUp, Asana, Jira, Trello).

Excellent organizational and multitasking skills with attention to detail.

Strong English fluency, with outstanding communication and presentation skills.

Experience working in SaaS, MarTech, or digital agencies is highly preferred.

Who You Are

A client-first project leader who builds strong, trust-based relationships.

Skilled at bridging client expectations with internal delivery.

Highly proactive and comfortable managing multiple priorities.

Analytical mindset with the ability to connect campaign performance to business impact.

Thrives in fast-paced, global, and distributed environments.

Benefits

Contractor role with structured performance evaluation.

Feedback every 30 days to support continuous growth.

PTO to relax and recharge.

Sick leave days for health and well-being.

Global, remote-first company with distributed teams across multiple countries.

Opportunity to directly impact client satisfaction, retention, and marketing success.

#J-18808-Ljbffr

Crear una alerta de empleo para esta búsqueda

Aplicar En • Cali, Valle del Cauca, CO

Ofertas relacionadas

Customer Experience Specialist (Bilingual – C1) – On-site in Cali, Colombia

Celerity Fiber LLCCALI, CALI, CO

Quick Apply

S (Colombia Office) is seeking a highly motivated and customer-centric individual to join our team in Cali as a Customer Experience Specialist. As a key member of our customer experience department,...Mostrar másÚltima actualización: hace más de 30 días

Oferta promocionada

Senior Product Manager, Consumer (LATAM)

GladlyWorkFromHome, Valle del Cauca, Colombia

Senior Product Manager, Consumer (LATAM).Product Manager to join our Consumer product team, which is responsible for the experience that consumers have when interacting with brands using Gladly.Thi...Mostrar másÚltima actualización: hace 17 días

Oferta promocionada

Senior Product Manager (Gerente / a Senior de Producto) – LATAM (Remote) Colombia; Latin America

clara.comWorkFromHome, Valle del Cauca, Colombia

Clara is the leading spend management platform for companies in Latin America.Our end-to-end solution includes locally-issued corporate cards, bill pay, and our highly-rated software platform; alre...Mostrar másÚltima actualización: hace 17 días

Oferta promocionada

▷ [Urgente] Control Tower Operations Leader...

UFINETCali, CO

Talent Acquisition Leader | Human Resources | HRBP | Cultura | Desarrollo Organizacional En Ufinet, buscamos Líder Operativo Torre de Control responsable de guiar y coordinar al Grupo de Torre de ...Mostrar másÚltima actualización: hace más de 30 días

Oferta promocionada

e-Commerce Account Director, Client Experience

Power DigitalWorkFromHome, Valle del Cauca, Colombia

As an Account Director, you’ll be responsible for working with clients in the Lifestyle / Ecommerce space.You’ll have a broad and varied background with hands-on experience across many digital market...Mostrar másÚltima actualización: hace 2 días

Web Development Project Manager

WisevuCali, Valle del Cauca, CO

Quick Apply

At Wisevu™ and our sister brands Homevu™ and CharityMarketing.SEO, digital PR, AI, content marketing, and web development for healthcare, home services, and charity clients in Canada, USA, and Euro...Mostrar másÚltima actualización: hace 7 días

Oferta promocionada

Senior Product Manager – Credit Card

BoldWorkFromHome, Valle del Cauca, Colombia

Senior Product Manager – Credit Card, ser e1 el encargado de liderar la estrategia y ejecuci f3n de la Tarjeta de Cr e9dito Bold, desde su concepci f3n hasta su escala m e1siva.Tu misi f3n ser e1 d...Mostrar másÚltima actualización: hace 2 días

Oferta promocionada

Líder Técnico FrontEnd - Trabajo Remoto | REF#276267 [Aplicar en 3 Minutos]...

BairesDevCali, CO

Líder Técnico FrontEnd - Trabajo Remoto | REF#276267 Líder Técnico FrontEnd - Trabajo Remoto | REF#276267 En BairesDev llevamos 15 años liderando proyectos de tecnología para clientes como Google...Mostrar másÚltima actualización: hace más de 30 días

Oferta promocionada

Senior Product Manager, Consumer (LATAM)

Limelight HealthWorkFromHome, Valle del Cauca, Colombia

Uniquely powered by Customer AI, Gladly is the only CX platform that puts the customer — not tickets — at the center of every conversation. Gladly delivers radically efficient and radically personal...Mostrar másÚltima actualización: hace 17 días

Oferta promocionada

▷ Inicio Inmediato : Functional Consultant...

VistexCali, CO

As a Vistex Functional Consultant, you are a part of our success story and you support directly on the client’s side to create a perfect start with the Vistex solutions for them.In this role, you r...Mostrar másÚltima actualización: hace más de 30 días

Oferta promocionada
Nueva oferta

▷ Solo Quedan 15h : Coordinador de fidelización y experiencia al cliente...

UnicatolicaCali, CO

Coordinador de fidelización y experiencia al cliente En Comfandi trabajamos con pasión y transparencia por el bienestar de nuestros afiliados, la comunidad y el desarrollo sostenible de la región....Mostrar másÚltima actualización: hace menos de 1 hora

Oferta promocionada
Nueva oferta

(Aplicar en 3 Minutos) Director de Contabilidad...

beBeeContadorCali, CO

Descripción del Puesto Buscamos a un / a experto en contabilidad para realizar las siguientes funciones : - Dirigir y coordinar el equipo de contabilidad. Supervisar el registro contable general, inc...Mostrar másÚltima actualización: hace menos de 1 hora

Oferta promocionada

Execution & Enablement Manager - Colombia

dLocalWorkFromHome, Valle del Cauca, Colombia

Local enables the biggest companies in the world to collect payments in 40 countries in emerging markets.Global brands rely on us to increase conversion rates and simplify payment expansion effortl...Mostrar másÚltima actualización: hace 2 días

Oferta promocionada

Account Director, Client Experience

Power DigitalWorkFromHome, Valle del Cauca, Colombia

We are a tech-enabled growth firm–at the intersection of marketing, consulting & data intelligence–igniting revenue and brand recognition for leading and emerging companies around the world.As a pe...Mostrar másÚltima actualización: hace 2 días

Oferta promocionada

Fashion Account Director, Client Experience

Power DigitalWorkFromHome, Valle del Cauca, Colombia

Fashion Account Director, Client Experience — Remote - Argentina.We are a tech-enabled growth firm–at the intersection of marketing, consulting & data intelligence–igniting revenue and brand recogn...Mostrar másÚltima actualización: hace 2 días

Oferta promocionada

Senior Product Manager - Health Care (Remote - Latam)

JobgetherWorkFromHome, Valle del Cauca, Colombia

Senior Product Manager - Health Care (Remote - Latam).This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Product Manager - Health Care in Lati...Mostrar másÚltima actualización: hace 2 días

Content Manager

WisevuCali, Valle del Cauca, CO

Quick Apply

Oferta promocionada
Nueva oferta

Investing Non-Executive Director (Aplicar en 3 Minutos)...

Sustainable Wealth GroupCali, CO

Overview This is a part-time remote role for an Investing Non-Executive Director to invest in Sustainable Wealth Group's startup clients raising funds at Pre-Seed to Series A stage.The role will b...Mostrar másÚltima actualización: hace menos de 1 hora

Oferta promocionada
Nueva oferta

▷ [Aplicar en 3 Minutos] Product Director - Public Sector, NonProfit & Higher Education...

Unit4Cali, CO

With over 40 years of heritage, we’re an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations.With our ...Mostrar másÚltima actualización: hace menos de 1 hora

Oferta promocionada
Nueva oferta

▷ Quedan 3 Días! Head of new Product Strategy Premium IOLs Portfolio...

Bausch & LombCali, CO

Head of new Product Strategy Premium IOLs Portfolio Bausch + Lomb (NYSE / TSX : BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of pe...Mostrar másÚltima actualización: hace menos de 1 hora