Microsoft Certified TrainerProfessional

Sutherland is looking for a  Microsoft Training Professional  to support one of our growing programs. If you have exceptional user training delivery skills along with the strong Microsoft knowledge as noted below we want to hear from you!

The Microsoft Training Professional will be responsible for the following :

• Training delivery : Conduct live instructor-led virtual training sessions ensuring high engagement and knowledge retention among employees. Expected to demonstrate deep subject matter expertise and strong interpersonal skills.
• Office hours : Hold space for learners to get one-on-one assistance and answers to questions not addressed during class. Expected to be the SME who can derive answers to most questions without additional follow-up.
• Content development : Create and customize employee training content (subject is primarily Microsoft applications). Update materials as necessary ensuring ongoing relevance and effectiveness.
• Collaboration : Work closely with internal and external stakeholders to identify training requirements gather feedback and ensure alignment with organizational objectives.
• Performance measurement : Evaluate and report the effectiveness of training through surveys assessments and feedback. Make necessary adjustments to improve future sessions. Ability to achieve CSAT of 4.25 out of 5.

Qualifications : Qualifications

Desirable attributes :

Desirable Certifications :

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work : No

Employment Type : Full-time

Key Skills

Business Solutions,Drafting,Fun,Airlines,HACCP,BI

Experience : years

Vacancy : 1