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Customer Success Manager [Solo Quedan 24h]...
DXC TechnologyMedellín, CO
Hace 14 días
Descripción del trabajo
Overview
Join to apply for the Customer Success Manager role at DXC Technology.
Responsibilities
Manage the day-to-day delivery of assigned client accounts
Collaborate with Account Delivery Associates to ensure smooth account operations
Develop and maintain client relationships to understand their needs
Assist in budget management and cost control for the accounts
Work with senior leadership to define and track key performance metrics
Stay informed about industry trends and their impact on account strategies
Address and resolve account-related issues and escalate when necessary
Provide regular updates on account performance
Basic Qualifications
Bachelor's degree in a relevant field or equivalent combination of education and experience
Typically, 7+ years of relevant work experience in industry, with a minimum of 3 years in a similar role
Proven experience in account delivery and leadership roles
Proficiencies in strategic planning, client relationship management, and team leadership
Continuous learner that stays abreast with industry knowledge and technology
Other Qualifications
An advanced degree in a relevant field is a plus
Relevant certifications such as PMP (Project Management Professional) is a plus
Job Details
Seniority level : Mid-Senior level
Employment type : Full-time
Job function : Other
Industries : IT Services and IT Consulting
Additional Information
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.