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Overview

The LATAM CSC Payments Analyst (C09) is an entry level role responsible for providing analytic and operational support and executing complex transactions in coordination with the Transaction Services team. The overall objective is to act as a subject matter expert while processing all regular transfers, payments and receivables related operational activities.

Responsibilities

• Operate within a team environment, supporting various operational processes. Process all regular, restricted and legal transfers, which include processing of payments and receivables.
• Ensure transactions are processed efficiently, act as a SME (subject matter expert) and recommend process improvements.
• Cross trained on other internal roles to provide secondary or back-up coverage during high volume periods or changes in business needs (Funds Transfer Processing areas, MIFT Process Operator, etc.). This is done in compliance with the internal Policies and Controls established by Citi.
• Be comfortable functioning in a fast-paced environment with multiple client and industry cutoffs and flexible to adapt to different shifts and processes to accomplish the business needs.
• Encourage team members to propose solutions that improve quality and efficiency and reduce risk of operational errors. Evaluate and recommend solutions to problems through data analysis, technical experience and precedent.
• Contribute to and collaborate with payments operations projects as needed.
• Develop understanding of how the payments operations team interacts with others to accomplish objectives.
• Adequately assess risk in business decisions, safeguarding Citi, its clients and assets by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment, and escalating, managing and reporting control issues with transparency.

Qualifications

Education

Job Details

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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