Buen Sueldo : Sales Consultant (Reservation Closer)...

Job Location : Cloud9 Bogota, D.C., Capital District, Colombia.

Sales Consultant (Reservation Closer)

Cloud9 is on a mission to revolutionize the hospitality industry through AI-driven execution. We empower property managers to unlock the full potential of their properties and deliver unparalleled quality and service to guests, while building a better way forward for the hospitality industry.

About This Role

High‑leveraged closer role. You will stop the daily revenue bleed, cut first‑response from 23 minutes to 2 minutes, and convert qualified demand at scale. You partner tightly with the Revenue Lead and CEO. Coordinators who only “manage” will not survive here. We want doers who wield AI like a weapon, diagnose pipeline friction in real‑time, and own the number.

Responsibilities

• Crush response time : Drive median first‑response from 23 : 00 → ≤2 : 00 by Week 3.
• Lift conversion : Hold ≥70% conversion on qualified inbound inquiries by Day 60.
• Recover leakage : Win back 20+ percentage points of qualified revenue currently lost to slow replies by Quarter 1.
• Personalize at scale : Deploy AI‑assisted offers / scripts to boost quote‑to‑book rate +15% within 30 days.
• Outbound pounces : Run proactive follow‑ups on high‑intent leads to cut abandonment by 40% in 60 days.
• A / B offers : Test price / packaging / urgency angles to raise ADR‑adjusted conversion without discount addiction.
• Escalate with judgment : Step in as human closer when bots stall—salvage ≥30% of AI‑stuck threads.
• Pipeline hygiene : Keep CRM fields 100% accurate; no ghost leads, no stale statuses. Zero tolerance for slippage.
• Scoreboard clarity : Publish your daily SLA, qualified conversion, recovered revenue, and pipeline—impossible to hide.
• Prompt engineering : Improve assistant prompts weekly; reduce bot handoff rate −25% by Day 45.

Results (Success Looks Like…)

Qualifications

Bonus Levers

Who This Role Is NOT For

Compensation, Benefits & Relocation

7 / 30 / 90 Day Scorecard

Why Join Us?

Cloud9 is more than a company; it’s a community of dreamers, doers, and problem‑solvers who share a common goal : delivering excellence in every interaction.

Our Core Values

Cloud9 does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Seniority Level

Mid‑Senior level.

Employment Type

Full‑time.

Job Function

Sales and Business Development. Industry : Hospitality.

Referral Information

Referrals increase your chances of interviewing at Cloud9 by 2x.

Job Status

Apply today – we are actively recruiting for this position.

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