Principal IT Business Analyst SSC [2 / 10 / 2025]...

Overview

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

The Principal IT Business Analyst for PROS and Conga CPQ serves as the strategic interface between business partners and IT, providing leadership in business analysis, solution design, and ongoing support for complex CPQ platforms. This individual will act as a recognized expert in CPQ processes, drive high-impact initiatives across Sales, Pricing, Legal, and IT, and ensure scalable, maintainable solutions are delivered in alignment with business goals.

Key Responsibilities

• Serve as the lead analyst and subject matter expert for PROS and Conga CPQ platforms.
• Engage with cross-functional stakeholders (Sales, Pricing, Legal, IT) to understand strategic objectives and translate them into business and technical requirements.
• Lead requirement gathering sessions and document use cases, user stories, and functional specifications.
• Define and manage end-to-end solution design and process improvements, ensuring alignment with enterprise IT architecture.
• Collaborate with developers, architects, and system integrators during build and deployment to ensure solution integrity.
• Lead and coordinate system demos, UAT (User Acceptance Testing), and end-user training to support successful adoption.
• Act as the escalation point for complex production issues, ensuring timely resolution and communication.
• Drive continuous improvement initiatives and identify automation opportunities across the CPQ ecosystem.
• Stay current with CPQ platform trends and advise on capabilities and features to enhance business performance.

Required Knowledge and Experience

Preferred Qualifications

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package. A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here.

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