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Service Governance Senior Analyst

Job Locations CO-Bogota

ID 2025-14904

Category : Operation & Strategy - Mobility | Employee Class : Regular

Company Overview

DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

For more information, please visit : www.didiglobal.com / news

#LI-Hybrid

Team Overview

Being part of the Product regulatory team is being part of one of the most critical verticals of the business ensuring the product is complying with the local regulation while minimizing the impact over business. As part of the broader service governance team, the product regulatory team focuses their efforts in fine efficiencies within the implementation reducing the friction for the users, including the point of view of multiple stakeholders. The ideal candidate must have strong analytical skills, data driven mindset, prioritization capabilities, attention to detail and excellent execution. The role will demonstrate leadership in multi-skill projects and initiatives.

Role Responsibilities

• Collect, extract, and process relevant information for regulatory and market analysis (e.g., Puebla GA Forms, evolution of third-party invoicing, CFDI issuance tracking).
• Develop and maintain dashboards and visual reports to monitor key indicators and facilitate decision-making.
• Create and manage data repositories, including the development of templates and necessary coding for standardization and access to information.
• Collaborate in the preparation and design of presentations and communication materials.
• Plan, configure, and schedule internal and external communication campaigns related to regulatory matters.
• Conduct market intelligence studies and surveys to identify regulatory trends, risks, and opportunities.
• Ensure regulatory compliance through proactive research and analysis.
• Collaborate with several supporting areas like marketing, product, legal, GA and user research to support projects.

Role Qualifications

If you are a detail-oriented and eager to learn individual with a passion for data analysis and a desire to gain hands-on experience in the Ride-hailing industry, we encourage you to apply.

EEO Statement

We are committed to building inclusive and diverse teams. At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy / maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

Privacy notice for candidates : prior to submitting this application, please acknowledge that you have read and accepted the Privacy Notice for Candidates which is available on the career site.

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