Senior Technical Consultant...

About the role

As a Senior Technical Consultant, you will ensure seamless integration and functionality across our systems. You will be a valued member of the Travel & Hospitality team and work collaboratively with a dynamic and inclusive team within the environment at Cognizant.

In this role, you will :

• Implement and manage ServiceNow ITSM, ITOM, and ITAM solutions to optimize IT operations, ensure service delivery, and align with industry best practices.
• Collaborate with cross-functional teams and stakeholders to integrate ServiceNow applications, gather requirements, and translate them into effective technical solutions.
• Provide technical expertise and guidance in designing workflows, automating processes, and supporting troubleshooting to enhance efficiency and reduce manual intervention.
• Monitor, audit, and document system performance and configurations to ensure compliance, data integrity, security, and continuous improvement.
• Train and support end-users while staying updated on ServiceNow advancements, driving innovation and maximizing the value of IT services.

Work model :

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 2-3 days a week in a client or Cognizant office in Barranquilla, AT. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered :

Benefits :

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