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▷ Solo Quedan 15h! Collection Management Senior Analyst (Bogotá)...

▷ Solo Quedan 15h! Collection Management Senior Analyst (Bogotá)...

SanofiBogotá, Bogotá, Distrito Capital, CO
Hace 13 horas
Descripción del trabajo

About the job

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Collection Management Senior Analyst – Bogotá, Colombia

Sanofi Business Services (SBS), one of the five pillars of Sanofi's Business Services organization, is setting up a new captive Business Services centre in Bogota to provide Account-to-Report, integrated Order-to-Cash as well as HR services. The Senior Analyst, Credit & Collections Management reports to the Collections Management Team Lead and works closely with Customer Service, Finance, Treasury, Account to Report, Trade or Integral Business Unit and Ci2C front line teams in countries / regions.

Main responsibilities

  • Operation – Deliver collections management services to SBS Latam for Sanofi entities within SBS perimeter as per their respective Service Level Agreements
  • Review AR ageing reports
  • Perform collection & dunning
  • Determine appropriate escalations & follow-up actions as per defined process
  • Dispute & Claim Management – qualify and create disputes identified by Ci2C and manage dispute resolution under Ci2C responsibility
  • Contribute to business and customer collection strategy reviews
  • Execute in compliance with Sanofi policies and guidelines
  • Complete all activities as per the global Core Model and operational KPIs
  • Develop expert-level knowledge of the activities in scope as well as local knowledge of entities in scope and become a super-user
  • Pro-actively anticipate operational issues and coach analysts
  • Build, document and transfer EE Core Model process knowledge (Level 6 / 7) relating to collections management

Continuous improvement

  • Identify process improvement opportunities through elimination of redundant activities
  • Participate in process automation initiatives and ensure seamless adoption and transition

    • About you

  • Experience : Experience in working within a Business Services organization (advantageous). Experience in similar roles. Good and proven experience in Collections & Receivables Management, preferably in an international multicultural environment (essential).
  • Soft and technical skills : Broad understanding of end-to-end customer invoice-to-cash process and activities (essential); Hands-on knowledge of collections & receivable activities (essential); Strong problem solving, deductive and analytical skills (advantageous); Ability to interact with internal and external clients in a professional manner (essential); Team player with end-to-end mindset (essential); Good communication skills (advantageous); Attentive to customer needs and feedback (advantageous); Ability to organize, prioritize and structure tasks (essential); Attentive to detail and works with precision (advantageous); Action oriented, delivery driven, change agent (advantageous); Hands-on experience of SAP (essential) and other accounts receivable related IT tools (advantageous); Knowledge of Microsoft Office and MS Excel (essential).
  • Education : Graduate degree in accounting or finance (essential)
  • Languages : Advanced in English (essential)

    • Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. You'll be part of leading the first experiences a job seeker has with Sanofi and ensuring it is best-in-class and driving conversions. You'll be part of a truly diverse cross-cultural team and can have real business impact. Flexible working policies, including up to 50% remote work. Private medical care, life and health insurance, and gender-neutral paid parental leave. Colombia is one of Sanofi's key locations for new talents, having a big footprint with the Bogota HUB and its best-in-class operation.

    Equal opportunity and diversity

    At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. We value diversity and inclusion in our workforce. #LI-LAT #LI-Hybrid

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    📌 Collection Management Senior Analyst (Bogotá) – Sanofi, Bogotá

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    Solo Quedan 15H • Bogotá, Bogotá, Distrito Capital, CO