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Broker Support

Hoy

Location : Bogotá, Bogota, Colombia

Description

• Collaborate and communicate effectively with client services teams and shared service centers.
• Work closely with the Operations team, providing specialist technical advisory support to ensure alignment between policies and procedures.
• Compile and verify data from various sources, including reinsurance policies, proposals, and signed slips.
• Monitor, review, and report on billing and accounting information, identifying discrepancies and ensuring accurate, up-to-date records.
• Analyze, clarify, and resolve queries from internal and external clients, applying established policies and exercising discretion within authority limits.
• Maintain regular interaction with cedents, reinsurers, and third parties, to understand their needs and provide timely support.
• Support brokers with the preparation of endorsements, follow-up on subjectivities, and updates to internal and external systems.
• Identify and recommend process improvements to enhance efficiency and service delivery.

Qualifications

Equal opportunity employer

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