[1 / 10 / 2025] Client Experience Project Manager...

Our client is seeking a Client Experience Project Manager to lead high-visibility initiatives that directly impact customer satisfaction, retention, and marketing performance. This role requires a professional who combines project management expertise with a strong background in PPC / digital marketing and the ability to build lasting client relationships.

Responsibilities

• Lead client-facing projects with a focus on delivering measurable marketing outcomes (PPC, paid media, performance campaigns).
• Act as the primary liaison between clients and internal teams, ensuring alignment on expectations and deliverables.
• Translate client needs into structured project plans, timelines, and KPIs.
• Oversee execution of digital marketing initiatives (Google Ads, Meta Ads, PPC campaigns).
• Collaborate cross-functionally with Marketing, Customer Success, Sales, and Operations teams.
• Monitor campaign and project performance, ensuring optimizations are implemented quickly.
• Anticipate client challenges and proactively provide solutions to improve their experience.
• Deliver clear, data-driven project updates and reports to clients and stakeholders.
• Foster long-term client trust by ensuring projects are aligned with business goals and customer success.

Required Skills & Experience

Who You Are

Benefits

#J-18808-Ljbffr