▷ Aplica ya! Global T&E Process Owner – SAP Concur Expert...

Job Description

We are reimagining the glassmaking process, transforming an industry that has manufactured glass in nearly the same way for over 100 years. We are part of O-I, with 20,000+ employees and an unparalleled footprint spanning 70 plants in 20 countries.

The Global T&E Process Owner – SAP Concur Expert will oversee and manage the company's global travel and expense processes, ensuring policy and process compliance. This role will work closely with various departments, including finance, HR, and procurement to implement and maintain best practices in travel and expense management.

Key Responsibilities :

• Oversee the end-to-end process of vendor query resolution through the vendor query portal.
• Collaborate with IT and vendors to enhance the functionality and user experience of the portal.
• Establish and manage a centralized help desk function to address internal and external inquiries related to vendor interactions.
• Implement best practices for efficient help desk operations, including ticketing systems and knowledge base management.
• Act as a subject matter expert in resolving complex vendor queries, providing guidance to the team for effective and timely resolution.
• Utilize Concur or other relevant tools to manage end-to-end travel and expenses processes, ensuring compliance with policies and procedures.

Requirements :

What We Offer :

We provide a flexible work arrangement, requiring employees to be on-site at our office for 2 days per week, with the remaining 3 days working from home.

O-I is an equal opportunity employer and welcomes applications from diverse candidates.

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