Talent.com
Sales Consultant (Reservation Closer) [Quedan 3 Días]...

Sales Consultant (Reservation Closer) [Quedan 3 Días]...

Cloud9Bogotá, Bogotá, Distrito Capital, CO
Hace 24 días
Descripción del trabajo

Job Location : Cloud9 Bogota, D.C., Capital District, Colombia.

Sales Consultant (Reservation Closer)

Cloud9 is on a mission to revolutionize the hospitality industry through AI-driven execution. We empower property managers to unlock the full potential of their properties and deliver unparalleled quality and service to guests, while building a better way forward for the hospitality industry.

About This Role

High‑leveraged closer role. You will stop the daily revenue bleed, cut first‑response from 23 minutes to 2 minutes, and convert qualified demand at scale. You partner tightly with the Revenue Lead and CEO. Coordinators who only “manage” will not survive here. We want doers who wield AI like a weapon, diagnose pipeline friction in real‑time, and own the number.

Responsibilities

  • Crush response time : Drive median first‑response from 23 : 00 → ≤2 : 00 by Week 3.
  • Lift conversion : Hold ≥70% conversion on qualified inbound inquiries by Day 60.
  • Recover leakage : Win back 20+ percentage points of qualified revenue currently lost to slow replies by Quarter 1.
  • Personalize at scale : Deploy AI‑assisted offers / scripts to boost quote‑to‑book rate +15% within 30 days.
  • Outbound pounces : Run proactive follow‑ups on high‑intent leads to cut abandonment by 40% in 60 days.
  • A / B offers : Test price / packaging / urgency angles to raise ADR‑adjusted conversion without discount addiction.
  • Escalate with judgment : Step in as human closer when bots stall—salvage ≥30% of AI‑stuck threads.
  • Pipeline hygiene : Keep CRM fields 100% accurate; no ghost leads, no stale statuses. Zero tolerance for slippage.
  • Scoreboard clarity : Publish your daily SLA, qualified conversion, recovered revenue, and pipeline—impossible to hide.
  • Prompt engineering : Improve assistant prompts weekly; reduce bot handoff rate −25% by Day 45.

Results (Success Looks Like…)

  • Median first‑response ≤ 2 : 00 across all inbound channels.
  • Qualified conversion ≥ 70% with ADR protected.
  • Recovered revenue +20pp vs. baseline leak; run‑rate up and visible in the public board.
  • Bot → human handoffs down 25–40% with higher close on handoff cases.
  • No pipeline rot : 100% of leads have next action and timestamp.
  • Reviews mention you by name for clarity, speed, and care (yes, sales creates love when done right).

    • Qualifications

  • 2–5 years in high‑velocity inbound sales / reservations or similar (travel, hospitality, SaaS, contact‑center sales).
  • Flawless English (near‑native) in voice and writing. Zero grammar mistakes.
  • Proof of impact : Bring before / after KPIs you personally moved (response time, conversion, revenue).
  • AI‑native : Prompt engineering, CRM+inbox automation, and A / B testing literacy.
  • Speed discipline : Comfort operating under strict SLAs and real‑time dashboards.
  • Owner mindset : You track, report, and fix—without hand‑holding.
  • Interview warning : You will walk us step‑by‑step through how you moved a KPI in your last role. If you can’t, you don’t pass.

    • Bonus Levers

  • OTA / channel expertise, luxury sales, WhatsApp commerce, dynamic pricing instincts, post‑stay upsell chops.

    • Who This Role Is NOT For

  • People who confuse effort with results.
  • Anyone who needs weeks of warm‑up to start selling.
  • Folks who fear direct, in‑the‑moment feedback.
  • “Traditionalists” who resent AI tools.
  • Box‑checkers who hide behind busywork or meetings.

    • Compensation, Benefits & Relocation

  • Base : COP 8,000,000  /  month.
  • Bonus : 10 % of base paid quarterly for hitting SLA + conversion targets.
  • Upside : Revenue‑share opportunities for top 10 % performers.
  • Benefits : Hybrid flexibility (3 office  /  2 remote), PTO, and ongoing AI tooling.
  • Relocation : Support within Colombia for A‑players. Comp is tied to outcomes. Scoreboard decides.

    • 7 / 30 / 90 Day Scorecard

  • Day 7
  • Live in all systems; first offers sent within 48 hours.
  • Draft your personal prompt pack; baseline your KPIs (SLA, conversion, leak).
  • Day 30
  • Median first‑response ≤ 3 : 00; trending to 2 : 00.
  • Qualified conversion ≥ 60%; two winning offer scripts proven.
  • Bot handoff close‑rate +15% vs. baseline.
  • Day 90
  • First‑response locked at ≤ 2 : 00.
  • Qualified conversion ≥ 70% with ADR guarded.
  • Recovered revenue +20pp vs. Day‑0; you’re the public scoreboard benchmark others chase.

    • Why Join Us?

    Cloud9 is more than a company; it’s a community of dreamers, doers, and problem‑solvers who share a common goal : delivering excellence in every interaction.

    Our Core Values

  • Meritocracy – Performance is public, measurable, and rewarded.
  • Execution – Doers win. Deliver fast, adjust faster.
  • Radical Feedback – Real‑time corrections, no politics.
  • Championship Team – Only A‑players stay. Mediocrity is cut.

    • Cloud9 does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

    Seniority Level

    Mid‑Senior level.

    Employment Type

    Full‑time.

    Job Function

    Sales and Business Development. Industry : Hospitality.

    Referral Information

    Referrals increase your chances of interviewing at Cloud9 by 2x.

    Job Status

    Apply today – we are actively recruiting for this position.

    #J-18808-Ljbffr

    Crear una alerta de empleo para esta búsqueda

    Quedan Consultant • Bogotá, Bogotá, Distrito Capital, CO