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▷ [Inicio Inmediato] Client Experience Project Manager...
Scale Up Recruiting PartnersCali, Valle del Cauca, COHace 5 horas
Descripción del trabajo5+ years in project management, account management, or client success roles. Proven experience in PPC and paid media campaigns (Google Ads, Meta Ads, or other platforms). Strong understanding of digital marketing metrics and how they tie to business goals. Familiarity with project management tools (ClickUp, Asana, Jira, Trello). Excellent organizational and multitasking skills with attention to detail. Strong English fluency, with outstanding communication and presentation skills. Experience working in SaaS, MarTech, or digital agencies is highly preferred. A client-first project leader who builds strong, trust-based relationships. Skilled at bridging client expectations with internal delivery. Highly proactive and comfortable managing multiple priorities. Analytical mindset with the ability to connect campaign performance to business impact. Thrives in fast-paced, global, and distributed environments. Contractor role with structured performance evaluation. Feedback every 30 days to support continuous growth. PTO to relax and recharge. Sick leave days for health and well-being. Global, remote-first company with distributed teams across multiple countries. Opportunity to directly impact client satisfaction, retention, and marketing success.
Overview
Client Experience Project Manager to lead high-visibility initiatives that directly impact customer satisfaction, retention, and marketing performance. This role requires a professional who combines project management expertise with a strong background in PPC / digital marketing and the ability to build lasting client relationships.
Responsibilities
- Lead client-facing projects with a focus on delivering measurable marketing outcomes (PPC, paid media, performance campaigns).
- Act as the primary liaison between clients and internal teams, ensuring alignment on expectations and deliverables.
- Translate client needs into structured project plans, timelines, and KPIs.
- Oversee execution of digital marketing initiatives (Google Ads, Meta Ads, PPC campaigns).
- Collaborate cross-functionally with Marketing, Customer Success, Sales, and Operations teams.
- Monitor campaign and project performance, ensuring optimizations are implemented quickly.
- Anticipate client challenges and proactively provide solutions to improve their experience.
- Deliver clear, data-driven project updates and reports to clients and stakeholders.
- Foster long-term client trust by ensuring projects are aligned with business goals and customer success.
Required Skills & Experience
Who You Are
Benefits
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Inicio Inmediato • Cali, Valle del Cauca, CO
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