Empleos en Colombia
Última actualización: hace 3 días
La organización referida es responsable del proceso de selección.Ubicación y Modalidad de Trabajo.En Lumni, invertimos en el capital humano de América Latina, brindando apoyo financiero para que má...Mostrar másÚltima actualización: hace 20 días
Are you looking for new challenges and a place where you can enjoy a supportive environment while constantly learning?.Welcome to a team with a clear mission : .
TRANSFORM people's lives by being the ...Mostrar másÚltima actualización: hace 14 días
Technical Support L2
SnaphuntColombia Opportunity within a company with a solid track record of performance.A role that offers a breadth of learning opportunities.
Level 2 Technical Support Remote (Medical App Project Gulf Region).Freel...Mostrar másÚltima actualización: hace 3 días
Remote Support Technician (L2 - Frontline)
ARK Solvers CybersecurityColombia ARK Solvers is Miami's Attentive, Reliable and Knowledgeable Cyber Security and IT Company.Founded in 2010, Our IT company was established with the mission of helping businesses manage their IT and...Mostrar másÚltima actualización: hace más de 30 días
Executive Virtual Assistant (Remote)
GOATColombia We are seeking a highly capable, intuitive, and detail-obsessed Executive Virtual Assistant to support the Managing Director of a high-performing digital agency.
This is not a traditional VA role.Yo...Mostrar másÚltima actualización: hace más de 30 días
Data Engineer TechLead
NEORISColombia En NEORIS es un acelerador Digital que ayuda a las compañías a entrar en el futuro, teniendo 20 años de experiencia como Socios Digitales de algunas de las mayores compañías del mundo.Somos más de ...Mostrar másÚltima actualización: hace más de 30 días
B2B Market Researcher
GSP ServicesColombia GSP Services provides customer-centric high-touch, high-value operational support for fast-moving technology companies.A first mover in the IoT / Helium / Hotspot / Blockchain space, we developed some of...Mostrar másÚltima actualización: hace más de 30 días
People & Talent Specialist
The Connected OfficeColombia We are a dynamic and growing small business dedicated to delivering IT solutions to small businesses in the US.We foster a collaborative and fast-paced environment where creativity thrives, and eve...Mostrar másÚltima actualización: hace 19 días
Analyst, Latin Music Tags
StraiveColombia AI solutions, committed to empowering businesses through cutting-edge technology.You'll listen to music tracks, determine genres and metadata, and update our catalog system.This role requires a kee...Mostrar másÚltima actualización: hace 23 días
Children at Risk Workers
Action International MinistriesColombia Develop ministry to children at risk, including street children, poor children, orphans, etc.Develop ministry to underprivileged youth.
Active in ministry in a local church.Recommended by pastor and...Mostrar másÚltima actualización: hace más de 30 días
Servicio de Apoyo Información, Orientación y Asistencia Legal (Bolívar, Valle del Cauca, Colombia)
Norwegian Refugee CouncilColombia El propósito del cargo es brindar servicios de soporte a la competencia ICLA.Apoyar técnicamente las acciones de la Personería municipal de los municipios priorizados para el cumplimiento de sus fu...Mostrar másÚltima actualización: hace 4 días
Elite Virtual Assistants for Founders
SeamlessAssistColombia We're Hiring : Remote Job Global – Join Seamless Assist!.We’re expanding our global team and looking for.Receiving and screening incoming calls and emails and determining priorities.Performing proje...Mostrar másÚltima actualización: hace más de 30 días
Fund Manager (Foco en TI) - Lumni
matteriaColombiaQuick Apply
Promotor Técnico Comercial FPA - Aguachica / Cesar
VirbacColombia Zona de influencia : Departamento del Cesar (Zona centro y Sur).Cargo : Promotor Técnico Comercial FPA.Lugar de residencia (Base) : Aguachica-Cesar.
Modalidad contractual : Indefinida.Perfil Profesional...Mostrar másÚltima actualización: hace más de 30 días
Contador III
Compassion InternationalColombia Profesionales en el área de Contabilidad.Experiencia dando capacitaciones relacionadas con educación financiera, contabilidad y control interno.
Manejo de Microsoft office en nivel intermedio.Habili...Mostrar másÚltima actualización: hace 5 días
QA Engineer Team Lead - Performance Testing (Chile y Colombia) P6854
NisumColombia We are seeking a skilled QA Engineer Team Lead with expertise in Performance Testing to lead our QA team in ensuring the speed, scalability, and reliability of our applications.As a Team Lead, you ...Mostrar másÚltima actualización: hace más de 30 días
UI Path Senior Engineer - Remote | LATAM
SofkaColombia, COQuick Apply
ESL Teacher - Colombia
M2R EducationColombia Education are hiring ESL Teachers to work in Bogotá, Soacha, Mosquera, Medellín, Manizales and Villavicencio, Colombia.Anyone interested in beginning or furthering their ESL teaching career abroad ...Mostrar másÚltima actualización: hace más de 30 días
Fisioterapeuta colegiado / a y autónomo / a en Andes
Fisio-onlineAndes, Colombia, Colombia En necesidad de un fisioterapeuta para ofrecer servicio en clínica de rehabilitación.Licenciado / a en fisioterapia o terapia física.
Imprescindible tener experiencia en fisioterapia deportiva y de re...Mostrar másÚltima actualización: hace 9 días
Digital Grid Solution Architect
Schneider ElectricColombia Great people make Schneider Electric a great company! Position : Digital Grid Solution Architect Location : Bogotá, Colombia Type : Hybrid Are you looking for a new opportunity as a Digital Grid Solut...Mostrar másÚltima actualización: hace más de 30 días
Technical Support Analyst I
CSGColombia Hi, I'm Martha Garces, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.
This position is part of a team that focuses on the customer operat...Mostrar másÚltima actualización: hace 23 días
Marketing and Brand Designer - Remote - Colombia
FullStack LabsColombia FullStack is the fastest-growing software consultancy in the Americas.We help organizations like Uber, GoDaddy, MGM, Siemens, and Stanford University build distributed software development teams, a...Mostrar másÚltima actualización: hace más de 30 días
Esta oferta de trabajo no está disponible en tu país.
Technical Support L2
SnaphuntColombiaHace 3 días
Descripción del trabajoTechnical Troubleshooting : Use logs, error traces, and diagnostic tools to analyze and resolve application issues. Zendesk Ticket Management : Prioritize, categorize, and escalate tickets while ensuring SLAs are met. Escalation Handling : Decide whether a case should remain at Level 2 or be escalated to Level 3. Effective Communication : Liaise with L1 agents, L3 engineers, and end users to drive resolution. Documentation : Maintain detailed logs of troubleshooting actions and decisions for transparency and handover. Collaboration : Support cross-functional efforts and contribute to improving support processes and documentation. Strong communicator with high fluency in English (written and spoken) Detail-oriented and highly organized Skilled at analytical thinking and decision-making under pressure Able to understand technical documentation and apply logical troubleshooting Experienced in handling customer service issues with professionalism and empathy Basic Application Knowledge (functionality, user issues, and fixes) Zendesk or similar ticket management systems Analytical and practical thinking Documentation and reporting Customer-focused problem solving Experience collaborating with different support tiers Talent 1 : 2 : 00 AM 6 : 00 AM Talent 2 : 6 : 00 AM 10 : 00 AM Talent 1 : 1 : 00 AM 5 : 00 AM Talent 2 : 5 : 00 AM 9 : 00 AM Internet : Stable wired broadband Hardware : Processor : Minimum 1.8GHz (64-bit) RAM : 8GB+ Storage : 10GB free Screen : 1920x1080 preferred Wired USB headset OS : Windows 11 or later macOS 13 or later Remote-first, flexible work Long-term collaboration and stability Performance-based bonus programs Paid holiday hours Skill development and career growth A supportive global team environment
The Offer
- Opportunity within a company with a solid track record of performance
- A role that offers a breadth of learning opportunities
- Leadership Role
The Job
Level 2 Technical Support Remote (Medical App Project Gulf Region)
Application Deadline : July 25, 2025
Training Start Date : August 4, 2025
Contract Type : Freelance Cooperation Agreement
Work Type : 100% Remote
Language Requirement : High-level English
About the Role
Our client is seeking Level 2 Technical Support Talents to join our remote operations supporting a Gulf-Area medical app project . You will serve as the link between Level 1 support and Level 3 engineering teams resolving complex user issues, managing ticket flows, and ensuring timely escalations.
We are not looking for developers or IT engineers but skilled communicators with a solid understanding of technical troubleshooting, ticketing tools, and support workflows.
Key Responsibilities
The Profile
Who You Are
Preferred Skills
Work Schedule (EST Time Zone)
Total Coverage : 48 hours / week (May increase to 52 hours / week pending client confirmation)
Shift Duration : 4 hours each
Sunday :
Monday to Friday :
Technical Requirements
What We Offer
Join Us
If you're a proactive, customer-focused technical support professional ready to work remotely and deliver excellence, apply by July 25, 2025 , to join our August 4th training group .
The Employer
Our client is a Centralized and Standardized Native Customer Support Services Worldwide Sole provider of all Major Languages and Dialects in the World International Marketplace of Premium Contact Center Projects for Remote Talents.