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Mastercard Bogota, D.C., Capital District, Colombia

Senior Analyst, Billing Operations

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Role

• Partner cooperatively in a team environment to support the evolution of a wide array of programs across Mastercard business
• Liaise with the global customer base to identify opportunities to improve current programs and develop an understanding of customer needs
• Support larger team functions related to ensuring customer compliance with Mastercard standards
• Will work with analytic insights and tools to facilitate compliance, investigative, and reporting initiatives
• Perform project management duties, creating and documenting processes, developing timelines, managing compliance cases, and supporting risk mitigation for our third parties
• Communicate across key stakeholders to put into place action plans to address vulnerabilities and weaknesses
• Interface with internal customers to effectively communicate and educate them on program rules, procedures, and best practices
• Perform desktop research to identify regional or global trends and develop key performance metrics and reporting
• Assist with ad hoc requests, participate in special projects as required, and provide cross‑functional support as needed

All About You / Experience

Corporate Security Responsibility

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