About Amrize : Amrize is building North America. From bridges and railways to data centers, schools, offices, and homes, our solutions are inside the buildings and infrastructure that connect people and advance how we live. As the partner of choice for professional builders, we offer advanced branded solutions from foundation to rooftop. Wherever our customers are, whatever their job, we’re ready to deliver. Our 19,000 colleagues work across 1,000 sites supported by an unparalleled distribution network. Amrize listed on the New York Stock Exchange and the SIX Swiss Exchange on June 23, 2025, following our spinoff as an independent company.
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Customer Service Specialist
Analyze and resolve discrepancies in client accounts and assigned General Ledgers (GLs) by reviewing information from the business and internal teams. The goal is to ensure the effective closure of disputes, contribute to the company's cash flow, support bank reconciliations, and reduce discrepancies based on the nature of the GLs.
Responsibilities
- Investigate open items and payment discrepancies in active client accounts and / or assigned GLs, associated with issues from accounting movements, to identify root causes and provide solutions.
- Effectively communicate findings to internal and external clients (open balances), suggesting proactive offsetting adjustments to ensure correct account reconciliation.
- Support the commercial team with the reconciliation process for any discrepancies that arise prior to payment, to ensure collections are achieved within the established terms.
- Maintain effective communication with stakeholders such as BUs, the commercial team, financial institutions, and clients to provide timely updates and resolve client account discrepancies.
- Monitor the movement of assigned accounting accounts and / or bank items to detect potential anomalous entries and report them in a timely manner.
- Periodically prepare reports as required by the business unit and according to established parameters, to support the decision-making process for account management.
- Keep the technical data sheets for assigned accounts updated to maintain a robust documentation system.
- Propose and execute process improvement and optimization initiatives, as well as for the reconciliation area's management model, to achieve high quality standards.
Requirements
University student with 8th semester completed in administrative fields such as : Business Administration, International Business, Economics, Public Accounting, Financial Engineering, among others.Minimum of 1 year of experience in accounting and account reconciliation processes.Proficiency in Office tools : Word, PowerPoint, G Suite (Intermediate).Compensation and Benefits
Salary : $3,000,000 COP. + Monthly language bonus equivalent to $517,0004 extra-legal bonuses per year, equivalent to one monthly salary each.Annual corporate performance bonus.Monthly food vouchers.12 half-days off per year.Birthday leave.66% coverage of a prepaid health plan.Life insurance.Seniority level
Mid-Senior levelEmployment type
Full-timeJob function
Administrative and Accounting / AuditingIndustries
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