Lead Services Consultant

Join to apply for the Lead Services Consultant role at HubSpot

As a Lead Services Consultant, you will guide sophisticated prospects and customers through determining the right implementation and service strategy to support both initial and long‑term success with HubSpot. You will advise on the best way to deploy our software to meet customer business goals, driving improvement and innovation across the team’s tactical, strategic, and operational approach.

Responsibilities

• Recommend implementation approaches and ongoing services for HubSpot’s most complex, strategically important customers to lead long‑term success.
• Diagnose customer needs based on business objectives and technical requirements.
• Create customized implementation plans and recommend services or solutions partners based on unique needs.
• Work directly with the customer or partner to define resource needs, establish milestones, project plans, and timelines for execution.
• Present plans to the customer’s Executive team and influence purchase decisions by driving urgency and certainty.
• Provide advice and recommendations for HubSpot best practices, deployment planning, and change management to prospects.
• Contribute to the growth of the enterprise practice by enhancing alignment between Sales and Services teams, customizing implementation solutions, and innovating on solutions for the upmarket segment.
• Build deep relationships with top accredited solutions partners to enhance recommendations and partner development.
• Lead key team initiatives, responsible for project management, execution, enablement, and results.
• Proactively contribute to team operational process, consulting tactics, and methodology.

Qualifications

By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot’s Recruiting Privacy Notice for details on data processing and your rights.

#J-18808-Ljbffr