Managing Consultant, Fraud Subject Matter Expert (SME) - Advisors

Overview

Location : Mastercard Bogota, D.C., Capital District, Colombia

Title : Managing Consultant, Fraud Subject Matter Expert (SME) - Advisors

We are looking for passionate and talented professionals who share our vision for data-driven consulting, to join us and take a leading role in shaping the growth of our team.

The Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. While specializing in the payments industry, Mastercard Data & Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network.

We are looking for passionate and talented professionals, who share our vision for data-driven consulting, to join us and take a leading role in shaping the growth of our team.

Responsibilities

As Managing Consultant and Fraud Subject Matter Expert, you will be a trusted client business advisor, and lead or advise on Fraud client engagements. You will lead engagement teams to deliver best-in-class insights and project deliverables. You will mentor and coach junior teammates, and guide the team to business-focused solutions and recommendations that drive client value. Responsibilities include owning mid- to senior-level client relationships and proactively engaging in the client agenda, internal culture, and relationship risks. You will also contribute to Mastercard’s knowledge management and best practices within Authentication, Authorizations and Fraud.

You are expected to have a leading role in transforming our clients and in shaping the organization's future.

Qualifications

• Undergraduate or master’s degree
• Expertise / certifications in Authorizations, Fraud, Chargebacks
• Experience in a consulting organization as a consultant is a bonus
• Experience directly managing multiple people across multiple projects
• Experience as a mentor
• Exceptional analytical and quantitative problem-solving skills; ability to structure analyses to form data-driven solutions
• Ability to communicate complex ideas effectively – verbally and in writing – in English and the local office language(s)
• Demonstrated ability to own and develop relationships with both mid- and executive-level client contacts
• Ability to multi-task in a fast-paced, deadline-driven environment
• Advanced Word, Excel, and PowerPoint skills; SQL / data expertise preferred
• Candidates must be eligible to work in the country of the position and able to travel as required

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must :

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