Esta oferta de trabajo no está disponible en tu país.
Global Integration Service Consultant - Now Hiring!
ADPBogota, col-, ColombiaHace más de 30 días
Descripción del trabajoMonitor Integration errors for live clients Proactively react to integration issues Support all integration issues related to integration mapping Responsible to deliver technical solution for global tickets Responsible to set up complex global / regional integration tickets / CCR analysed and designed by the GIA in the system Create test cases and cooperate with GTT (Global Testing Team) in regression testing after monthly feature packs Keep client specific documentation up to date Get trained and knowledgeable on new integration features released by ADP product Get trained and knowledgeable on new integration features released by System of Record SOR (SuccessFactors / WorkDay / Oracle) Participate on the quotation preparation of customer change requests and support the GIA in analysis and estimating the budget After validation ensure modification in the integrated solution are consistent with ADP GV / CSL global template Regional / global testing and validation responsibility Participate on the training of new service team members on ADP GV / CSL guidelines - processes. Take ownership of regular review of all open global / regional tickets and provide regular updates to the GIA Be in charge to address on-going problems faced by the client when they use system if the case has been escalated to him / her by the first line relation center. Analyze the problem on a global level, estimate and propose the resolution process, with the possible support of a product management. Manage the configuration, test the changes, and then ensure that the changes are available for the client. Ensure that the client is satisfied with the solution. Co-operate closely with the GIA on the global alignment across the regions Ensure new integration clients are on-boarded and stabilized in alignment with all other non HCM / PY functionality Participate in transition process between implementation phase to service support phase and review the learning points Participate in defining cross functional service scope, responsibilities, and a delivery list with client Ensure Internal communication and further co-ordination Keep Leadership team updated on HCM integration matters and GIC Client Service team progress and procedures Co-ordinates configuration and testing communication with local / regional service application teams.
GIC Global Integration Service Consultant
Provide service / support to customers using HCM integration with client's HR system of record on global / regional platform
GUIDING PRINCIPLES
- Responsible for client system maintenance on global / regional level = make configuration system changes on behalf of all countries within his / her regions of responsibility
- Expected to co-ordinate internal technical communication across the regions with local application support teams
- Responsible to support also other activities related to client service such as user training delivery, additional after go-live system configuration activities etc.
- Closely co-operate with Global Integration Architect (GIA) on global alignment
- Take responsibility for testing co-ordination within the regions
- Support the GIA in case of any issue / CCR (Customer Change Request) estimates and regional / global implementation activities
- Responsible for consistency message and quality level of service across regions
- Become a regional CS single point of internal contact for any technical discussion topics related to global integration functionality.
TECHNICAL RESPONSIBILITIES
The tasks to be performed in the Customer Change Request process are as follow :
PROBLEM RESOLUTION
Crear una alerta de empleo para esta búsqueda
Consultant • Bogota, col-, Colombia
Ofertas relacionadas![Senior Solution Consultant [Aplica ya]...](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobbydoo-pms-directapply&company_name=Genesys%20Cloud%20Services%2C%20Inc.)
![[Buen Sueldo] Cybersecurity Services Business Development, Senior Managing Consultant...](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobbydoo-pms-directapply&company_name=Mastercard)
![SAP MM SD Consultant [Inicio Inmediato]...](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobbydoo-pms-directapply&company_name=VISEO%20IBERIA)
- Oferta promocionada
Senior Solution Consultant [Aplica ya]...
Genesys Cloud Services, Inc.Bogotá, Bogotá, Distrito Capital, CO Senior Solution Consultant page is loaded## Senior Solution Consultantlocations : Bogota (Flexible)time type : Full timeposted on : Posted 4 Days Agojob requisition id : JR108607Genesys empower...Mostrar másÚltima actualización: hace 19 días
- Oferta promocionada
Technical II, Global IT Service Delivery (Aplica ya)...
ConcentrixBogotá, Bogotá, Distrito Capital, CO Overview Concentrix Bogota, D.Capital District, Colombia Technical II, Global IT Service Delivery role at Concentrix.The primary focus is to build strong relationships with designated clients and...Mostrar másÚltima actualización: hace 7 días
- Oferta promocionada
Consultant, Technical Solutions...
VisaBogotá, Bogotá, Distrito Capital, CO Capital District, Colombia Overview Technical Solutions Consultant is a vital role within Visa, acting as the main technical liaison for Cybersource’s clients, whether merchants, acquirers, or pa...Mostrar másÚltima actualización: hace más de 30 días
- Oferta promocionada
- Nueva oferta
▷ (Busqueda Urgente) CoE LAC Manufacturing Areas (S / 4HANA PP) Consultant...
SAPBogotá, Bogotá, Distrito Capital, CO CoE LAC Manufacturing Areas (S / 4HANA PP) Consultant 2 days ago Be among the first 25 applicants We help the world run better At SAP, we keep it simple : you bring your best to us, and we'll bring...Mostrar másÚltima actualización: hace menos de 1 hora
- Oferta promocionada
- Nueva oferta
(Inicio Inmediato) NEW TECHNOLOGIES AND DIGITAL TRANSFORMATION CONSULTANT BARCELONA...
Management Solutions, SLBogotá, Bogotá, Distrito Capital, CO Overview Barcelona / Graduate / Number of vacancies : 5 You will be working in key projects for leading organizations in IT strategy and governance (Strategic IT plans, IT Servicing, Project Manag...Mostrar másÚltima actualización: hace menos de 1 hora
- Oferta promocionada
NEW TECHNOLOGIES AND DIGITAL TRANSFORMATION CONSULTANT JOHANNESBURG (Quedan 3 Días)...
Management Solutions, SLBogotá, Bogotá, Distrito Capital, CO Johannesburgo / Graduate / Number of vacancies : 2 You will be working on key projects for leading organizations in IT strategy and governance, including : - Strategic IT plans, IT Service manageme...Mostrar másÚltima actualización: hace más de 30 días
- Oferta promocionada
Consultant | IT Asset Management (ITAM) (Quedan 3 Días)...
SoftwareONEBogotá, CO Why SoftwareOne? Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you.SoftwareOne employees a...Mostrar másÚltima actualización: hace 5 días
Global Integration Service Consultant
ADPBogota, col-, Colombia GIC Global Integration Service Consultant.Provide service / support to customers using HCM integration with client's HR system of record on global / regional platform.
Responsible for client system mai...Mostrar másÚltima actualización: hace más de 30 días
Global Integration Service Consultant - Urgently Hiring!
ADPBogota, col-, Colombia GIC Global Integration Service Consultant.Provide service / support to customers using HCM integration with client's HR system of record on global / regional platform.
Responsible for client system mai...Mostrar másÚltima actualización: hace más de 30 días
- Oferta promocionada
▷ (Quedan 3 Días) NEW TECHNOLOGIES AND DIGITAL TRANSFORMATION CONSULTANT SAO PAULO...
Management Solutions, SLBogotá, Bogotá, Distrito Capital, CO Overview You will be working in key projects for leading organizations in IT strategy and governance (Strategic IT plans, IT Servicing, Project Management Office (PMO), Transformation, Organizatio...Mostrar másÚltima actualización: hace 3 días
- Oferta promocionada
Aplica ya! NEW TECHNOLOGIES AND DIGITAL TRANSFORMATION CONSULTANT HOUSTON...
Management Solutions, SLBogotá, Bogotá, Distrito Capital, CO NEW TECHNOLOGIES AND DIGITAL TRANSFORMATION CONSULTANT HOUSTON Houston / Graduate / Number of vacancies : 5 You will be working in key projects for leading organizations in IT strategy and governa...Mostrar másÚltima actualización: hace más de 30 días
- Oferta promocionada
[Buen Sueldo] Cybersecurity Services Business Development, Senior Managing Consultant...
MastercardBogotá, Bogotá, Distrito Capital, CO Overview Mastercard has evolved into a comprehensive technology and services platform.By expanding into areas such as fraud prevention, loyalty, personalization, and data analytics, Mastercard now...Mostrar másÚltima actualización: hace más de 30 días
- Oferta promocionada
- Nueva oferta
▷ (Quedan 3 Días) Senior Managing Consultant, Services Business Development...
MastercardBogotá, CO Overview Mastercard powers economies and empowers people in 200+ countries and territories worldwide.Together with our customers, we’re helping build a sustainable economy where everyone can prosp...Mostrar másÚltima actualización: hace menos de 1 hora
- Oferta promocionada
SAP MM SD Consultant [Inicio Inmediato]...
VISEO IBERIABogotá, Bogotá, Distrito Capital, CO Be among the first 25 applicants SAP MM / SD Consultant.Capital District, Colombia Available SAP roles - Consultor Funcional – SAP FSM y SAP Sales and Service Cloud v2 — Bogota, D.Capital Distri...Mostrar másÚltima actualización: hace más de 30 días
- Oferta promocionada
▷ (Aplica ya) Senior Service Experience Consultant...
TinkBogotá, Bogotá, Distrito Capital, CO Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and governme...Mostrar másÚltima actualización: hace 10 días
- Oferta promocionada
▷ Solo Quedan 24h! NEW TECHNOLOGIES AND DIGITAL TRANSFORMATION CONSULTANT BUENOS AIRES...
Management Solutions, SLBogotá, Bogotá, Distrito Capital, CO NEW TECHNOLOGIES AND DIGITAL TRANSFORMATION CONSULTANT BUENOS AIRES Buenos Aires / Graduate / Number of vacancies : 5 You will work on key projects for leading organizations in IT strategy and gov...Mostrar másÚltima actualización: hace 8 días
- Oferta promocionada
▷ [Aplicar en 3 Minutos] NEW TECHNOLOGIES AND DIGITAL TRANSFORMATION CONSULTANT LONDON...
Management Solutions, SLBogotá, Bogotá, Distrito Capital, CO London / Internship / Number of vacancies : 2 You will be working in key projects for leading organizations in IT strategy and governance (Strategic IT plans, IT Servicing , Project Management Offi...Mostrar másÚltima actualización: hace más de 30 días
- Oferta promocionada
- Nueva oferta
(Busqueda Urgente) Professional Services Consultant...
FortinetBogotá, Bogotá, Distrito Capital, CO Overview Professional Services Architect – Fortinet, Bogota, D.As customers / ' security infrastructure becomes more complex, Fortinet Professional Services experts help them at every step.The Profe...Mostrar másÚltima actualización: hace menos de 1 hora