What will you do
- Leading the daily oversight of workloads, staffing & unexpected issues to ensure stability of processing and proactively planning, coordinate, assign, monitor as applicable.
- Recommending and implementing corrective measures to prevent recurrence of errors / problem situations.
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions
- Leading team to achieve established service levels agreements and turn-around times.
What do we offer you?
Growth opportunitiesDiverse, dynamic, and multicultural environmentBenefits for your financial and emotional well-beingCompetitive wagesWhat do you need?
B2 English Level, because you will work hand in hand with our headquarters in CanadaCollege diploma / Bachelor’s degree from an accredited institution and / or a minimum of 5 years of relevant working experience.1 year of experience leading teams over 20 peopleExperience in customer serviceIf you are seeking a fulfilling opportunity to join our esteemed team and contribute to the overall success, we invite you to apply, Take the next step in your career journey and make a significant impact today!
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