Player Support Analyst [13 / 10 / 2025]...

Overview

Rush Street Interactive (NYSE : RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands : BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game.

What You'll Do

• Customer Service (Chats, email, and calls).
• Comply with all established internal protocols.
• Validate and apply courtesies / retentions.
• Review and / or report sports betting / casino activity.
• Report accounts with suspicious activity.
• Report interactions for reassignment to other areas / teams.
• Telegram (VIP channel).
• Mentoring new team members.

What You'll Bring

Equal Opportunity and Company Culture

Rush Street Interactive is an equal opportunity employer and committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, national origin, ancestry, sex, sexual orientation, sexual identity and expression, marital status, family status, lifestyle, age, culture, religion, military and veteran status, citizenship, or disability.

What Makes Us Great

Seniority level

Employment type

Job function

Industries

#J-18808-Ljbffr