Purpose & Relevance for the Organisation
Adidas GBS delivers high quality services for Finance and Accounting. In Bogotá we are opening a new GBS center with the aim of serving the LAM countries in several processes. Credit and Collections are responsible for performing daily activities such as Dunning and Collection, Dispute management and Credit Management. The team delivers all activities in a timely manner and with the required quality. The team supports projects, including process standardisation, tools implementation and other ad hoc projects.
Key Responsibilities and General Accountabilities
- Handle medium size Customer Portfolio
- Secure timely collection of receivables by working closely with the customer and other finance teams and resolving the causes of non-payment
- Drive timely collection by following up on overdue invoices with customers, collection agencies and end consumers
- Manage customer relationship, and escalate issue resolution
- Assess & review the credit risk on the customer on regular basis, calculate and suggest the required credit limits
- Decide on the release of the blocked orders and ensure timely release
- Provide insight in the development of the accounts receivable position of the customer to sales and finance teams
- Manage the relationship with customer service and other stakeholders in the business
- Identify the improvement opportunities and support their implementation
- Ensure the lowest possible write off for uncollectable balances
- Provide insight into the calculation of the required provision for uncollectable balances
- Support ongoing projects for the implementation of technology solutions
- Support requests from partner Finance department
- Establish and maintain strong financial controls over the work performed
Key Relationships
Cash Application TeamsCustomer Service TeamsRecord to Report TeamsMarket FinanceKnowledge, Skills and Abilities
Good Finance AcumenExperience with SAPExperience in a Shared Service environment or similarAbility to read, write and communicate in Spanish and English in a business settingAbility to pay close attention to detail and high degree of customer orientationGood Problem solving and analytical skillsSelf-motivated and self-directed individualRequisite Education and Experience / Minimum Qualifications
2 plus years relevant work experience in the accounting / business areaBroad and deep theoretical understanding of job functionAdvanced level of englishCulture and Values
COURAGE : Speak up when you see an opportunity; step up when you see a need.OWNERSHIP : Pick up the ball. Be proactive, take responsibility and follow-through.INNOVATION : Elevate to win. Be curious, test and learn new and better ways of doing things.TEAMPLAY : Win together. Work collaboratively and cultivate a shared mindset.INTEGRITY : Play by the rules. Hold yourself and others accountable to our company’s standards.RESPECT : Value all players. Display empathy, be inclusive and show dignity to all.At Adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage. This culture starts with people and includes recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, fostering inclusion that engages our employees and authentically connects our brand with our consumers.
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