Collection Management Senior Analyst (Solo Quedan 24h)...

Collection & Credit management Senior Analyst

Location : Bogotá

About the job

Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. Ready? As Collection & Credit management Senior Analyst within our Order to Cash team.

Sanofi Business Services (SBS), one of the 5 pillars of Sanofi’s Business Services organization, is setting up a new captive Business Services centre in Bogota to provide Account-to-Report, integrated Order-to-Cash as well as HR services.

With respect to integrated Order-to-Cash (iO2C) the Business Services centre will be covering the following areas of the process :

Customer Master Data, Pricing & Commercial conditions

Order Management

Credit Management

Collections management

Cash Application

Claims & Disputes Management

AR Monthly closing and Reporting

The purpose of this role is to :

Deliver credit and receivables management services to SBS Latam as per their respective Service Level Agreements (SLAs)

Manage incoming payments collections

Manage Credit Assessments and Order Management

Perform clearing of AR, analyse discrepancies, execute securitization program and factoring

Review AR aging reports, perform collection & dunning, escalate & follow-up actions

Address operational issues and follow through to resolution in an effective and timely manner

Deliver operational KPIs and comply with Sanofi policies and guidelines

Participate in continuous improvement initiatives

The Senior Analyst, Credit & Collections Management reports to Collections Management Team Lead and works closely with Customer Service, Finance, Treasury, Account to Report, Trade or Global Business Unit and Ci2C front line teams in countries / regions.

Main responsibilities :

Operation

Deliver collections management services to SBS Latam for Sanofi entities within SBS perimeter as per their respective Service Level Agreements

Review AR ageing reports

Perform collection & dunning

Determine appropriate escalations & follow-up actions as per defined process

Dispute & Claim Management – qualify and create disputes identified by Ci2C and manage dispute resolution under Ci2C responsibility

Contribute to business and customer collection strategy reviews

Execute in compliance with Sanofi policies and guidelines

Complete all activities as per the global Core Model and operational KPIs

Develop expert-level knowledge of the activities in scope as well as local knowledge of entities in scope and become a super-user

Pro-actively anticipate operational issues and coach analysts.

Build, document and transfer EE Core Model process knowledge (Level 6 / 7) relating to collections management

Continuous improvement

Identify process improvement opportunities through elimination of redundant activities

Participate in process automation initiatives and ensure seamless adoption and transition

About you

Experience : Experience in working within a Business Services organization (advantageous)

Experience in similar roles

Good and proven experience in Collections & Receivables Management preferably in an international multicultural environment (essential)

Soft and technical skills : Broad understanding of end-to-end customer invoice-to-cash process and activities (essential)

Hands-on knowledge of collections & receivable activities (essential)

Good business acumen (advantageous)

Strong problem solving, deductive and analytical skills (advantageous)

Ability to interact with internal and external clients in a professional manner (essential)

Team player, able to work collaboratively transversally and with Ci2C front line teams with an end-to-end mindset (essential)

Good communication skills (advantageous)

Attentive to customer needs and feedback (advantageous)

Ability to organize, prioritize and structure the tasks for oneself and direct reports (essential)

Attentive to detail and works with precision (advantageous)

Action oriented, delivery driven, change agent (advantageous)

Role model / coach to junior analysts (advantageous)

Hands-on experience of SAP (essential) and other accounts receivable related IT tools (advantageous)

Knowledge of Microsoft Office and expertise of MS Excel (essential)

Education : Graduate degree in accounting or finance (essential)

Languages : Advance in English (essential)

Why choose us?

Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

You’ll be part of leading the first experiences a job seeker has with Sanofi and ensuring it is best-in-class and driving conversions.

You’ll be part of a truly diverse cross-cultural team and can have real business impact.

Flexible working policies, including up to 50% remote work.

Private medical care, life and health insurance, and gender-neutral paid parental leave

Colombia is one of Sanofi’s key locations for new talents, having a big footprint with the Bogota HUB and its best-in-class operation.

Mexico and Argentina Play an instrumental part in creating best practice and innovation within our 3 vaccines production plants.

Pursue Progress . Discover Extraordinary .

Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing : a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com !

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