Senior Manager, Implementations...

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Responsibilities

• Oversee the implementation analysts and consultants for existing client projects.
• Exhibit strong leadership and mentoring skills, supervising a minimum of 3 direct reports, and directing the efforts of Implementation Analysts and Consultants.
• Operate within the context of established goals and objectives, visible to both Visa and client management.
• Act as the main point of contact between DPS support staff and customers, representing customer system and operational requirements to internal organizations.
• Develop comprehensive project plans, identify project team resource requirements, establish project dates and deliverables, and prepare management reports.
• Track and manage internal and external project issues to resolution.
• Meet job responsibilities with minimal guidance and direction by following established guidelines, procedures, and policies.
• Work independently with a high degree of initiative to manage workflow, resolve problems, and meet deadlines.
• Apply working knowledge of various systems and procedures to assess the business and technical impact of project requirements and communicate these to clients and internal DPS departments.
• Plan and conduct internal and external member meetings and conference calls.
• Support multiple project scenarios concurrently.
• Provide guidance to team members. Develop implementation and program management training materials as needed.
• Knowledge of GenAI (ChatGPT, Copilot, etc.) is beneficial.

Qualifications

Hybrid Position

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

EEO

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

#J-18808-Ljbffr